Brenda Orellana Gutierrez
San Bruno,California
Summary
Dedicated nurse assistant skilled in patient safety protocols, effective communication, and compassionate caregiving. Committed to enhancing patient well-being through reliable support and meticulous attention to detail.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Nurse assistant
CPMC hospital
San Francisco, California
09.2015 - Current
- Assisted nursing staff with daily patient care and hygiene tasks.
- Monitored patient vital signs and reported changes to healthcare team.
- Documented patient information accurately in electronic health records.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Supplied, collected and emptied patient bedpans on frequent basis.
Nurse Assistant
Pacifica nursing and rehab center
Pacifica, California
01.2015 - 10.2015
- Assisted nursing staff with daily patient care and personal hygiene tasks.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted patients with daily hygiene tasks, such as bathing and grooming.
- Documented patient care activities accurately in electronic health records systems.
- Performed vital signs monitoring such as temperature, pulse, respiration rate and blood pressure.
Customer service
Metro by T-Mobile
San Francisco, California
06.2011 - 12.2014
- Assisted customers in selecting phones, plans, and accessories based on needs and budget
- Delivered strong customer service in a fast-paced retail environment
- Explained services, features, promotions, and billing clearly
- Set up new accounts, upgrades, and account changes
- Troubleshot device and connectivity issues
- Processed payments and resolved billing concerns professionally
- Met sales goals for devices and service plans
- Managed multiple customers while staying organized and efficient
Education
Associate of Science - General Studies
City College of San Francisco
05-2017
High School Diploma -
Abrahm Lincoln High School
06-2012
Skills
- Body mechanics application
- Patient safety protocols
- Condition monitoring
- Direct patient care
- End-of-life care
- Bedside manner
- Effective communication
- Problem solving
- Attention to detail
- Compassionate caregiver
- Patient relationship building
- Family support and assistance
- Reliable team player
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Certified nurse assistant
Timeline
Nurse assistant
CPMC hospital
09.2015 - Current
Nurse Assistant
Pacifica nursing and rehab center
01.2015 - 10.2015
Customer service
Metro by T-Mobile
06.2011 - 12.2014
Associate of Science - General Studies
City College of San Francisco
High School Diploma -
Abrahm Lincoln High School