Brenda Osorio
Syracuse,NY
Summary
Dedicated phlebotomist with expertise in venipuncture and patient care, honed at Labcorp. Proven ability to enhance patient experiences through compassionate communication and meticulous specimen handling. Committed to maintaining HIPAA compliance and ensuring accurate documentation, contributing to improved operational efficiency and patient trust.
Overview
8
8
years of professional experience
Work History
Phlebotomist
Labcorp
Liverpool, NY
04.2025 - Current
- Assisted in patient preparation for blood collection procedures.
- Maintained cleanliness and organization of phlebotomy workstations.
- Utilized proper safety protocols to ensure infection control during procedures.
- Supported documentation of patient information accurately in electronic health records.
- Engaged with patients to explain procedures and alleviate concerns effectively.
- Collected blood samples using appropriate techniques and equipment under supervision.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Performed drug screenings and fingerprinting.
Phlebotomist
Oswego Hospital
Oswego, NY
03.2023 - 04.2025
- Participated in training sessions to enhance knowledge of phlebotomy practices and tools.
- Contributed to team efforts in ensuring compliance with regulatory standards for blood collection processes.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Used personal protective equipment correctly to protect coworkers and patients.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Medical Scribe
Northern Optic
Oswego, NY
07.2017 - 08.2022
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
Education
GED - General Studies
Boces
Mexico, NYGeneral Studies
Oswego High School
Oswego, NY06.2010
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Venipuncture expertise
- Specimen labeling procedures
- Blood culture collection
- Data entry
- Specimen preparation
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomist
Labcorp
04.2025 - Current
Phlebotomist
Oswego Hospital
03.2023 - 04.2025
Medical Scribe
Northern Optic
07.2017 - 08.2022
GED - General Studies
Boces
General Studies
Oswego High School