Brenda Owens
Topping,VA
Summary
Dynamic professional with a strong work ethic and proven customer service skills. Adept at multitasking and problem-solving, I foster positive relationships and enhance client satisfaction. Certified in First Aid, I am committed to creating safe, engaging environments that promote growth and well-being.
Experienced with early childhood education, focusing on creating inclusive and stimulating learning environments. Utilizes creative teaching methods and behavioral management strategies to engage young learners. Knowledge of developmental milestones and effective communication with parents and colleagues.
Overview
12
12
years of professional experience
Work History
Front of House Employee
The Wooden Pickle Cafe
Urbanna, VA
04.2026 - Current
- Provided exceptional customer service to enhance dining experience.
- Managed cash register operations, ensuring accuracy in transactions.
- Assisted in daily food preparation and inventory management tasks.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Handled customer inquiries and resolved complaints effectively.
Preschool Teacher
YMCA
Mathews, VA
08.2025 - 04.2026
- Developed and implemented engaging lesson plans to support early childhood education goals.
- Facilitated daily activities promoting social, emotional, and cognitive development in preschool children.
- Collaborated with parents to foster a supportive learning environment and address individual student needs.
- Utilized assessment tools to monitor student progress and tailor educational approaches accordingly.
- Organized classroom materials and resources to create an inviting and structured learning space.
- Participated in professional development workshops to enhance teaching methodologies and best practices.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
Personal Care Assistant
Bay Aging
Urbanna, VA
01.2025 - 08.2025
- Assisted clients with daily living activities, promoting independence and dignity.
- Provided compassionate support to individuals with diverse needs and backgrounds.
- Collaborated with healthcare professionals to develop personalized care plans.
- Monitored client health status, reporting changes to appropriate team members.
- Maintained accurate documentation of client progress and care provided.
- Developed trusting relationships with clients, fostering a supportive environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
Early Childhood Educator
Horizons Unlimited Early Learning Center
Urbanna, VA
03.2020 - 05.2025
- Developed and implemented age-appropriate curriculum fostering cognitive and social development.
- Facilitated engaging learning activities promoting creativity and critical thinking skills in children.
- Collaborated with parents to support children's individual needs and enhance family engagement strategies.
- Maintained a safe, nurturing environment adhering to health and safety regulations for children's well-being.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Encouraged children's independence and self-help skills through daily routines and activities.
- Fostered safe and nurturing classroom environment, allowing children to explore and learn confidently.
- Assessed children's learning and development through observation and documentation, informing instructional strategies.
Sales Lead Keyholder
Dollar General
Iaeger, WV
10.2014 - 09.2015
- Led team in achieving sales targets and enhancing customer satisfaction.
- Trained new staff on operational procedures and customer service standards.
- Managed inventory levels, ensuring stock availability and minimizing shrinkage.
- Implemented merchandising strategies to optimize product placement and visibility.
- Developed strong relationships with customers, fostering loyalty and repeat business.
- Opened inventory boxes and restocked shelves.
- Opened and closed store Number days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
River View High School
Bradshaw, WV06.2013
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Multitasking and organization
- Professional appearance
- Attention to detail
- First aid training
- Clear communication
- Infant/Toddler CDA
Timeline
Front of House Employee
The Wooden Pickle Cafe
04.2026 - Current
Preschool Teacher
YMCA
08.2025 - 04.2026
Personal Care Assistant
Bay Aging
01.2025 - 08.2025
Early Childhood Educator
Horizons Unlimited Early Learning Center
03.2020 - 05.2025
Sales Lead Keyholder
Dollar General
10.2014 - 09.2015
High School Diploma -
River View High School