Brenda Paredes Hiralez
Swarovski
North Las Vegas
2
Languages
5
years of professional experience
Dynamic sales professional with a proven record in luxury retail. Skilled in emotional consultative selling and team leadership, contributing to increased revenue and customer satisfaction through strategic engagement and collaboration.
Work History
Full-Time Crystal & Diamond Expert
1 Year 1 Month- Maintained Top Seller Status for every consecutive quarter by driving the adoption of premium crystal collections and high-ticket home decor pieces.
- Luxury Brand Ambassadorship
- Emotional Consultative Selling
- Loyalty & Clienteling Program Management
- High-Value Inventory & POS Competency
- Planogram & Visual Merchandising Execution
- Styling clients, building specific styles to fit their interests; creating genuine connection through clientele book, giving a first-class customer experience.
- Key Holder. performing tasks such as opening & closing business & registers, managing safe deposits & security systems, & handling inventory control.
- Explaining Cut, Color, & Carats in Jewelry.
Warehouse Employee
1 Year 8 Months- High Velocity Packaging
- Error Prevention
- High Volume D2C Fulfillment
- Quality Control Inspection
- Fulfillment Speed & Accuracy
Team Lead Sales Associate
3 Years 2 Months- Managed crowd flow during events
- Resolved customer complaints swiftly, fostering a positive shopping experience for visitors.
- Analyzed sales data to identify trends and recommend improvements to merchandising displays.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Engaged with over 5,000 International visitors daily
- Developed and implemented strategies to enhance customer engagement and satisfaction.
- Trained new hires on product knowledge, sales techniques, and operational procedures.
Education
High School Diploma
Skills
POS
Luxury Retail Service
Sales analysis
Data interpretation
Project coordination
Leadership
Collaboration
Flexibility
Adaptability
Communication
Accomplishments
Received countless of positive feedback from clients; in-person and reviews on their experience with me.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Full-Time Crystal & Diamond Expert
Swarovski
07.2025 - CurrentRead More
Warehouse Employee
Loyalty Brand Marketing
05.2024 - 01.2026Read More
Team Lead Sales Associate
Hershey's Chocolate World Las Vegas
03.2021 - 05.2024Read More
Canyon Springs High School
High School Diploma
Read More