Brenda Pena Lugarda

Greeting residents and visitors coming in and out. Handling residents deliveries and packages. Directing residents and/ or visitors to the right person/ department. Processing maintenance requests and others by residents to the intended department.

Day to day shifts were a consistency of repetition. From cashing checks, processing loans and payments, selling money orders, processing wire transfers. Ensuring the Branch is opened and closed on time, managing and balancing a cash drawer, and of course exceptional customer service

Connecting with clients to introduce them to and help navigating the transportation network.

Monitoring and assisting with traffic control when needed, making sure riders get on and off safely.

Keeping riders updated if any hiccups come about, and keeping a positive attitude in downtown Seattle!

Walking around on the sales floor tidying up the store and offering help to customers.

Back of house processing getting apparel ready to be set out and receiving shipment.

Front of store cashiering and greeting those who enter

At McDonald's I was useful in most areas.

In kitchen prepping, assembling, or grilling/frying.

Back booth cash handling and taking orders. Up front taking orders and preparing drinks. Drive thru presenting, bagging, or fries and order taking. And often help maintenance with sweeping, mopping, and dishes