Brenda Rader
Dallas,NC
Summary
Dynamic professional with extensive experience in inventory management and customer service at The Fresh Market. Proven track record in minimizing waste and enhancing operational efficiency through effective employee coaching and problem-solving. Skilled in food safety compliance and adept at driving strategic improvements to boost profitability and customer satisfaction.
Overview
23
23
years of professional experience
Work History
Perishable Manager
The Fresh Market
Charlotte, NC
01.2025 - Current
- Managed inventory levels to minimize waste and ensure product freshness.
- Training and coaching employees.
- Stocking and replenishing outs and lows.
- Making schedules for my department
- Great customer service skills.
- Doing morning production and being set for business.
- Oversaw daily operations of perishable sections, ensuring compliance with safety and health regulations.
CoManager
Harris Teeter
Charlotte, NC
08.2007 - 04.2024
- Supervised daily store operations to ensure optimal customer service and satisfaction.
- Implemented process improvements to enhance operational efficiency and reduce waste.
- Monitored sales performance, identifying trends to adjust strategies for increased profitability.
- Collaborated with department managers to optimize stock levels and product placement.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
General Manager
Dunkin Donuts & Baskin Robbins
Indian Trail, NC
01.2004 - 09.2007
- Directed daily operations to enhance customer service and optimize workflow efficiency.
- Analyzed sales data to identify trends, driving strategic decision-making for menu offerings.
- Managed inventory levels, ensuring product availability while minimizing waste and costs.
- Oversaw financial management processes, ensuring budget adherence and profitability targets were met.
- Doing monthly inventory
- Cash management
- Hiring and terminations
Education
No Degree - Emergency Medicine
South Piedmont Community College
Monroe, NCHigh School Diploma -
Keyser High
Keyser, WV07.1992
Skills
- Food safety compliance
- Merchandising strategies
- Inventory management
- Employee coaching
- Ordering and receiving
- Customer service
- Problem-solving
- Critical thinking
- Shipping and receiving
- Daily operations management
Timeline
Perishable Manager
The Fresh Market
01.2025 - Current
CoManager
Harris Teeter
08.2007 - 04.2024
General Manager
Dunkin Donuts & Baskin Robbins
01.2004 - 09.2007
No Degree - Emergency Medicine
South Piedmont Community College
High School Diploma -
Keyser High