Brenda T Ramos
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Medical Billing Specialist
RWJBarnabas Health
04.2017 - Current
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
- Streamlined billing processes by implementing efficient workflows and utilizing advanced software tools.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Medical Biller
Pediatric Orthopedic Group
09.2015 - 04.2017
- Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.
- Handled account payments and provided information regarding outstanding balances.
- Assisted patients in understanding insurance benefits, leading to a positive experience during their visit.
Medical Customer Service Representative
University Radiology
09.2001 - 09.2015
- Improved patient satisfaction levels with clear explanations of their financial responsibilities and available payment options.
- Trained new team members in medical billing software, increasing efficiency within the department.
- Verified insurance of patients to determine eligibility.
- Posted payments and collections on regular basis.
- Prepared billing statements for patients and verified correct diagnostic coding.
Education
Associate of Arts - Business
Bloomfield College
Bloomfield, NJ05-2002
Data Entry Certification - Data Entry
Cittone Institute
05.1989
Skills
- Medicare and Medicaid process
- Patient Billing
- Insurance Verification
- Clerical Support
- Teamwork and Collaboration
- Billing and Collection Procedures
- Commercial and Private Insurance
- Multitasking and Organization
- Claims review
- Allscripts and Epic use
- Customer Service
- Insurance Billing
- Worker's Compensation Knowledge
- Work Prioritization
- Insurance claims processing
- Insurance Claims
- CMS-1500 Billing Forms
- Data Entry
- 52 WPM
- MS Word-Excel-Teams-Navinet-Epic-caresource-Novitasphere-
- Disability claims process
- Denial management
- Customer service support
- Payment transactions
- Correspondence
- Payment processing
- Microsoft office
- Billing and invoicing
- Payment collection
- Customer relations
- Customer contact
- Administrative support
- Submission of medical claims
- Account follow-up
- Insurance collections
- Medical billing technology
- Information inputting
- Reimbursements
- CPT code modifiers
- Billing codes
- Medical coding
- Verbal and written communication
- CERNER
- Medisoft
- Invoice processing
- ICD-9
- Proficiency in Epic-Corner-CoreScorce-Novitasphere-Allscripts-Payerpath-Office Manager
- Multitasking and organization
- Work prioritization
- Commercial and private insurance
- CMS-1500 billing forms
- Teamwork and collaboration
- Electronic claims
- Customer service
- Critical thinking
- ICD-10 coding
- Billing and collection procedures
- Medical billing
- Data entry
- Insurance billing
- CPT knowledge
- Patient billing
Languages
Spanish
Native or Bilingual
Timeline
Medical Billing Specialist
RWJBarnabas Health
04.2017 - Current
Medical Biller
Pediatric Orthopedic Group
09.2015 - 04.2017
Medical Customer Service Representative
University Radiology
09.2001 - 09.2015
Associate of Arts - Business
Bloomfield College
Data Entry Certification - Data Entry
Cittone Institute
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