Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brenda Ramsey

North Myrtle Beach,NY

Summary


Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

29
29
years of professional experience

Work History

Teacher

Lakeland Central School District
08.1997 - 05.2025
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Server

Kyle's Pub
05.2021 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Server

Fulton Street Cafe
05.1996 - 11.2001
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Master of Science - Elementary Education

Hunter College
New York, NY
05-1994

Bachelor of Science - Marketing

Pace Unversity
New York, NY
05-1991

Skills

  • Relationship building
  • Critical thinking
  • Parent-teacher communication
  • Positive role model and mentor
  • Public speaking
  • Motivating students
  • Behavior management
  • Food running
  • Safe food handling
  • Team collaboration
  • Warm and friendly
  • Liquor, wine, and food service
  • Wine service

Accomplishments

    Awarded "Server of the Month" on multiple occasions proving my dedication to the company I am working for as well as to my customers.

Timeline

Server

Kyle's Pub
05.2021 - 04.2025

Teacher

Lakeland Central School District
08.1997 - 05.2025

Server

Fulton Street Cafe
05.1996 - 11.2001

Master of Science - Elementary Education

Hunter College

Bachelor of Science - Marketing

Pace Unversity

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Brenda Ramsey