BRENDA RCHBURG
customer service
Los Angeles,CA
Summary
Reliable, relate well with others ,compassionate and good hearted.
Overview
28
28
years of professional experience
Work History
GREETING CARD DESIGNER
BJOYDESIGNS
03.2022 - Current
- Enhanced user experience by creating intuitive interfaces and visually appealing designs.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Collaborated with cross-functional teams to ensure cohesive branding across all marketing materials.
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
Data Entry Clerk
FISHER BOOKEEPING SERVICES
05.2020 - 01.2022
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
Customer Service Representative
Verizon
05.1996 - 02.2011
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
WASHINGTON H.S.
LOS ANGELESAssociate of Arts - Design And Visual Communications
El Camino College
Torrance, CA06.2026
Skills
- Material Selection
- Project Presentations
- Design Implementation
- Project Management
Timeline
GREETING CARD DESIGNER
BJOYDESIGNS
03.2022 - Current
Data Entry Clerk
FISHER BOOKEEPING SERVICES
05.2020 - 01.2022
Customer Service Representative
Verizon
05.1996 - 02.2011
High School Diploma -
WASHINGTON H.S.
Associate of Arts - Design And Visual Communications
El Camino College