Brenda Reyes
Houston
Summary
Dedicated commercial insurance professional with over a decade of expertise in account management and underwriting. Proven ability to build strong relationships with retail agents and carriers while efficiently managing multiple lines of business. Committed to providing exceptional service and ensuring clients are well-covered.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Commercial Insurance Underwriter
U.S. Risk, LLC
Houston
11.2017 - Current
- Assist my lead Underwriter to retain and grow our book of business by building strong and efficient relationships with our retail agents and our carriers.
- Work directly with admitted lines markets, including but not limited to Liberty Mutual, CNA, The Hartford, Hanover, Travelers, GUARD, State Auto, Employers, and Accident Fund to correctly classify and place new business accounts, along with servicing existing accounts.
- Handle and oversee multiple lines of business, which include BOP, Package, Commercial Auto, Workers Comp, Umbrella, Inland Marine, LRO, and Builders Risk.
- Submit and process endorsements, work on billing inquiries for our existing clients, and review coverages to ensure our clients are properly covered.
- Work on the end-of-the-month direct bill and agency commission statements from our carriers to ensure that we have received all commissions and our accounts are reconciled.
Personal Lines Customer Service Representative
Insurance and Financial Services at Champions
Spring
07.2014 - 11.2017
- Managed assigned book of business daily, delivering exceptional customer service to clients.
- Serviced accounts by issuing billing notices and collaborating with insureds to adjust coverage for home, auto, and umbrella policies.
- Monitored underwriting flags on accounts and resolved them promptly to maintain compliance and coverage integrity.
- Worked with multiple carriers, some of which required renewals to be re-quoted at least 30 days in advance and presented to the insured prior to binding.
Education
High School Diploma -
Klein Forest High School
Houston, TX 05-2005
Skills
- Commercial Standard Lines Underwriting
- Underwriting principles
- Risk assessment
- Risk management
- Policy writing
- Commercial insurance
- Premium calculation
- Account Management
- Customer relationship management
- Insurance Sales
- Outlook
- Time management
- Problem solving
- Attention to detail
- Excellent communication
Certification
Property and Casualty License, 07/01/14, current
Timeline
Commercial Insurance Underwriter
U.S. Risk, LLC
11.2017 - Current
Personal Lines Customer Service Representative
Insurance and Financial Services at Champions
07.2014 - 11.2017
High School Diploma -
Klein Forest High School