BRENDA RIVERA
Chicago,IL
Summary
Accomplished Business Development Manager with 9 years of experience in organizational experience. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues.
Overview
10
10
years of professional experience
Work History
Business Development Manager
RTS
Lombard, IL
02.2023 - Current
- Performed all processes from lead generation and prospecting to qualifying and closing new accounts
- Maintained book of business with over 100K Gallons within one year and over 200+ customer relationships
- Developed new business deals, negotiate business terms and lead negotiation process
- Identified and develop strategic sales efforts and divisional cross-selling opportunities
- Gained and maintained new and current customer relationships
- Participated in strategic planning, including corporate positioning, competitive analysis, customer segment selection and penetration plans
- Adapted to market, competitive pricing and profitability for existing business models
- Assisted in product marketing, including product launch management, new business development, presentations, sales tools and competitive analysis
- Continually refine processes to stay in front of customers in relevant industries
- Track metrics for all programs and activities
Staff Sergeant U.S. Military
405th Trans Co| 725th TC | 1744 TC| 1244th TC
, IL
03.2014 - Current
- Service member for over 8 years, ensuring a safe environment for my peers to work and live in
- Work in the Motor Transport division, driving to neighboring states and supplying personnel with utilities and cargo
- Use team leadership skills, emotional stability, and communication tactics to fulfill orders effectively
- Worked as a task and squad leader within 8 years of service
- Use discipline, integrity, and resilience to manage team and deliver top-notch service to the community
- Gained great skill in effective team leadership, critical thinking, and logistic planning
- Temporarily assigned to TX as a Division Supervisor and a Commander of the Relief on the Department of Homeland Security's Southwest Border Mission assigned to Task Force East
- Set standards for workers; Evaluated job performance and completed evaluation reports
- Planned and supervised preventive and corrective maintenance of vehicles and equipment
- Conducted monthly job performance, goal setting, and career development counseling.
Inside Sales Representative
Homeadvisor| Angi
Chicago, IL
01.2019 - 01.2023
- Perform the whole sales cycle for one of the top Home Improvement Services
- Sell memberships and advertising and expand client base nationwide
- Build relationships with small-to-mid sized business owners and help them with any questions or account maintenance they may need
- Serve as an integral member of a high performing team, winning Sales Team of the Quarter 3 times since start date
- Consistently hitting daily metrics of 250 cold calls and 4 hours of talk time, earning recognition as one of the Top 10 sales representatives in call volume
- Closed 162 sales in one year of being in the position, ranked #7 company-wide for sale volume.
Education
B.A. in Business Administration -
Northeastern Illinois University
Associates degree in Arts -
Rock Valley College
Skills
- Business strategies
- Accountability and Work Ethic
- Problem-Solving Skills Development
- Decision-Making
- Self Motivation
- Microsoft Word
- Salesforce
- Friendly, Positive Attitude
- Verbal Communication
- Google Analytics
- Digital Marketing
- CRM software proficiency
- Pipeline Development
- Lead Generation
- Client Consultations
- Relationship Development
- Business Development
- CRM Platforms
- Relationship Building
- Customer Service
Core Competencies
Business strategies, Accountability, Creative problem solving, Strategic communication, Self-motivation, Microsoft office suites, Google analytics, Digital marketing, Cold calling
Languages
Spanish
Native/ Bilingual
Accomplishments
- 3 Army Commendation Medals (ARCOM)
Timeline
Business Development Manager
RTS
02.2023 - Current
Inside Sales Representative
Homeadvisor| Angi
01.2019 - 01.2023
Staff Sergeant U.S. Military
405th Trans Co| 725th TC | 1744 TC| 1244th TC
03.2014 - Current
B.A. in Business Administration -
Northeastern Illinois University
Associates degree in Arts -
Rock Valley College
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