Brenda Rodriguez
Odessa
Summary
Experienced and dedicated professional administrator with a strong track record in the industry. Known for maintaining a professional appearance and demeanor, consistently delivering high-quality results by efficiently completing assigned tasks. Dependable, adaptable, and multitasking team player excelling in effectively communicating and organizing information. Over ten years of professional experience, bringing a wealth of knowledge and expertise to any organization.
Overview
18
18
years of professional experience
Work History
Guest Instructor
Ector County Independent School District
11.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
MDO Preschool Teacher
Renew Life Church
11.2024 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
Campus Secretary
Vanguard Academy Charter School
10.2021 - 07.2024
- Answer incoming calls and transferring to proper person/department, taking and emailing and messages or concerns that needed to be communicated to administrator or teachers
- Assist parents when they would come in to speak with a staff member or early release of their child/ren
- Following through with safety procedures
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Be of assistance to students with issues occurring in the moment (ex: making phone calls to their parents, any actions that needing to be directed to administrators, etc.)
- Creating, managing and keeping in order all purchase orders for campus clubs, grade levels, Early College and office supplies
- Staying in compliance with items being requested, verifying proper accounts being used, verifying monies available and transactions in accounts
- Collect monies from teachers from fundraisers for their grade accounts
- Assist administration with making copies for campus teachers, relaying important campus information to staff or parents
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Warranty Administrator
Jaguar Land Rover San Juan
02.2013 - 10.2021
- Communicated effectively with staff, including members of operations, finance and manufacturing offices to ensure reimbursement of service work
- Reconciled monies due, followed up on outstanding claims and worked with dealership accounting department to obtain payments
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
- Collaborated with service technicians to accurately diagnose vehicle issues and determine warrantable repairs.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Monitored factory recalls and announcements to stay on top of changes.
- Developed strong relationships with manufacturer representatives, facilitating smoother communication and faster claim approvals.
- Conducted regular audits of warranty work orders to ensure compliance with manufacturer guidelines and maintain dealership reputation for quality service delivery.
Bank Teller
Frost Bank
04.2009 - 07.2012
- Complete monetary transactions requested by customer while completing safety procedures - such as withdrawals, check cashing, deposits, wire transfers, and Cashier's Checks
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Logged transactions to maintain accuracy of account records
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Order Taker/Cashier
Jason's Deli
08.2007 - 04.2009
- Kept up-to-date on knowledge of menu items and kitchen practices
- Communicate with customers to verify on information given to complete appropriate paperwork and carry out specified requests
Education
South Texas College
McAllen, TX08.2007
Skills
- Documentation Abilities
- Customer service
- Computer literacy
- Bilingual
- Time management
- Problem Resolution
- Paperwork Organization
- Office Administration
- Relationship Development
- Record Keeping
- Attention to detail
Languages
English
Spanish
Timeline
Guest Instructor
Ector County Independent School District
11.2024 - Current
MDO Preschool Teacher
Renew Life Church
11.2024 - Current
Campus Secretary
Vanguard Academy Charter School
10.2021 - 07.2024
Warranty Administrator
Jaguar Land Rover San Juan
02.2013 - 10.2021
Bank Teller
Frost Bank
04.2009 - 07.2012
Order Taker/Cashier
Jason's Deli
08.2007 - 04.2009
South Texas College
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