Brenda Ruiz
Wichita Falls,TX
Summary
I am highly motivated and goal-driven individual with recent experience in group and individual sales with Colonial Life Insurance. Passionate about entering the sales industry where I can continue to tie in my over 12-year experience in leadership in the blood bank industry with Our Blood Institute. Where I have gained a strong foundation in problem-solving abilities, adaptability to constant change and need, meeting target goals and metrics as team and individual, multitasking and time management, along with the ability to work independently. I also pride myself in excellent people skills, developing internal and customer relations, striving for a positive outcome and exceptional customer service.
Overview
12
12
years of professional experience
Work History
Sales Agent Representative/Benefits Consultant
Colonial Life Insurance
11.2024 - Current
- Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.
- Developing and maintaining strong client relationships.
- Developed tailored solutions for clients based on their unique needs and challenges, creating customer loyalty and trust. Pinning clients pain points and find solutions.
- Service current and newly acquired accounts.
- Lead calls and drops.
- Prospecting
- Product presentations/group meeting.
- Account setups.
Senior Center Supervisor
Our Blood Institute
10.2012 - 11.2024
- Oversee all center and mobile daily operations.
- Provided leadership, guidance and support to staff members.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and donors.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with donors.
- Goal focused, including RBC/PLAP conversions and RBC/PLAP loss, PLAP yield and low error rate target.
Education
No Degree - Business Administration And Management
Vernon College
Wichita Falls, TX12-2026
Skills
- Multitasking
- Time management
- Teamwork and collaboration
- Effective communication
- Organizational skills
- Adaptability and flexibility
- Decision-making/Solutions-oriented
- Relationship building
- Self motivation & initiative
- Performance metrics
Languages
Spanish
Native or Bilingual
Timeline
Sales Agent Representative/Benefits Consultant
Colonial Life Insurance
11.2024 - Current
Senior Center Supervisor
Our Blood Institute
10.2012 - 11.2024
No Degree - Business Administration And Management
Vernon College
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