Brenda Salazar
Canoga Park,CA
Summary
Dedicated professional with extensive experience at Meadowbrok Senior Living, excelling in housekeeping and customer service. Proven ability to enhance guest satisfaction through meticulous cleaning and effective teamwork. Skilled in laundry management and maintaining high hygiene standards, while demonstrating flexibility and professionalism in fast-paced environments. Committed to delivering exceptional service and fostering positive relationships.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retail Associate position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Housekeeper
Meadowbrok Senior Living
01.2024 - 07.2025
- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and hygiene.
- Assisted in laundry services, maintaining organization and efficiency in handling linens.
- Restocked cleaning supplies, contributing to uninterrupted workflow for housekeeping staff.
- Reported maintenance issues promptly to ensure timely resolution and guest satisfaction.
- Followed established safety protocols when using cleaning chemicals and equipment.
- Maintained inventory of cleaning tools, ensuring all necessary items were available for use.
- Collaborated with team members to complete daily tasks efficiently and effectively.
- Adapted quickly to changing priorities while maintaining focus on quality service delivery.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
- Streamlined laundry operations, sorting and treating items according to fabric care specifications.
- Returned emptied garbage receptacles to proper locations.
Asociado De Ventas
Swapmeet Santa Clarita
07.2017 - 12.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock checks and restocking processes.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction during checkout.
- Collaborated with team members to achieve sales goals and promote current promotions effectively.
- Demonstrated product features and benefits to customers, improving engagement and sales potential.
- Resolved customer complaints promptly, fostering loyalty and positive relationships.
- Implemented visual merchandising standards to create appealing product displays that attracted customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
High School Escofis
Torreón, Coahuila Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming
- Laundry management
- Cleaning and organizing
- Able to lift 50 lbs
- Team support and collaboration
- Professional and courteous
Timeline
Housekeeper
Meadowbrok Senior Living
01.2024 - 07.2025
Asociado De Ventas
Swapmeet Santa Clarita
07.2017 - 12.2023
High School Diploma -
High School Escofis