Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Segree

Eastpoint,FL

Summary

Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise.

Overview

18
18
years of professional experience

Work History

Property Manager

Self Employed Services
Eastpoint, FL
09.2022 - Current
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.

  • Managed all maintenance requests from tenants in a timely manner.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Handled resident complaints and expedited maintenance requests.
  • Exercised direct supervision over property staff.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Liaised between construction manager and tenant during build-out phase of tenant suite.

Vacation Rental Cleaner

Self Employed Services
Eastpoint, FL
03.2006 - Current
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Polished furniture to remove dust and dirt buildup.
  • Scrubbed walls to remove scuff marks or stains.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Swept sidewalks and driveways of debris.
  • Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Replenished amenities such as shampoos, soaps, and lotions in hotel rooms when needed.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Adhered strictly to safety protocols while performing job duties.
  • Provided assistance with laundry services when needed.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Responded to emergency cleaning requests to meet client expectations.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Followed company uniform, performance and security policies with every job.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Notified managers of repair needs or additions to building operating systems.

Mail Carrier

United States Post Office
Eastpoint, FL
05.2007 - 11.2020
  • Sorted mail to be delivered according to route and customer address.
  • Scanned packages for delivery tracking.
  • Delivered packages and letters to residential customers.
  • Maintained records of all deliveries made during the day.
  • Operated a vehicle in accordance with safety regulations.
  • Responded to customer inquiries regarding postal services and products.
  • Reported any damaged or missing mail items to supervisor immediately.
  • Performed regular maintenance checks on assigned vehicle.
  • Provided friendly customer service at all times while delivering mail.
  • Verified accuracy of addresses before delivering packages.
  • Assisted other carriers with their routes as needed during peak periods.
  • Organized parcels into appropriate size containers for transport.
  • Provided assistance in sorting large volumes of mail at post office facility.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Ensured compliance with federal laws related to privacy protection.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Obtained receipts for registered and certain insured mail.
  • Furnished customers with postal information and provided change of address information and other related postal forms.
  • Sold stamps and money orders to mail customers along daily route.
  • Delivered various types of mail on routes according to strict timelines.
  • Sorted mail for delivery, arranging mail in delivery sequence.
  • Delivered mail to residents and business within assigned area.
  • Scanned labels on letters or parcels to confirm receipt.
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Bundled mail in preparation for delivery or transportation to relay boxes.
  • Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
  • Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
  • Assisted customers by lifting heavy packages and placing parcels by front door or garage.
  • Cleaned and checked over vehicle after completion of daily deliveries.
  • Recorded address changes to redirect mail for residences or businesses.
  • Provided change-of-address cards and other postal forms upon customer request.
  • Used road maps or GPS to verify routes and designated addresses.

Education

High School Diploma -

Carrabelle High School
Carrabelle, FL
05-2000

Skills

  • Compliance Monitoring
  • Business Administration
  • Grounds Maintenance
  • Maintenance Scheduling
  • Property Management
  • Staff Management
  • Tenant relations
  • Customer service-focused
  • Property Inspections
  • Maintenance Coordination
  • Skilled multi-tasker
  • Preventive Maintenance
  • Valid Class E Florida driver's license
  • Adaptable
  • Maintenance knowledge

Timeline

Property Manager

Self Employed Services
09.2022 - Current

Mail Carrier

United States Post Office
05.2007 - 11.2020

Vacation Rental Cleaner

Self Employed Services
03.2006 - Current

High School Diploma -

Carrabelle High School

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Brenda Segree