Brenda Serna
La Puente,CA
Summary
Dynamic shipping and quality assurance professional with a proven track record at Ferguson, enhancing shipping efficiency and reducing errors through meticulous quality control. Skilled in international shipping and package handling, I excel in critical thinking and training, ensuring adherence to standards while consistently meeting deadlines.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Shipping Clerk/machine Operator
Ferguson
09.2021 - Current
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Quality Assurance
Freudenberg
06.2019 - 10.2019
- Enhanced overall efficiency of the quality assurance process by streamlining workflows and documentation.
- Championed quality assurance initiatives to ensure adherence to industry standards in service delivery.
- Collaborated with quality assurance teams to ensure consistent output throughout each shift.
- Assisted in the development of quality assurance policies, contributing to overall company success.
Machine Operator
Langers
09.2017 - 04.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Collaborated with team members to optimize production processes and improve overall performance.
Education
High School Diploma -
Nueva Vista Highschool
La Puente, CA05.2017
Skills
- Shipping procedures
- International shipping
- Labeling accuracy
- Pallet building
- Punctual and reliable
- Package handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shipping Clerk/machine Operator
Ferguson
09.2021 - Current
Quality Assurance
Freudenberg
06.2019 - 10.2019
Machine Operator
Langers
09.2017 - 04.2019
High School Diploma -
Nueva Vista Highschool
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