Brenda Simpson

Greenville,SC

Summary

Proven Inspector/Tester and Customer Service Representative with a track record of enhancing product quality and customer satisfaction at Kemet/Yageo and Verizon Wireless. Skilled in Inspection Reporting and adept at Regulatory Compliance, consistently ensuring products meet stringent standards. Excelled in Corrective Action Planning, improving process efficiency by over 30%, and renowned for exceptional problem-solving and customer support abilities.

Overview

years of professional experience

Work History

Inspector/Tester

Kemet/Yageo

07.2011 - Current

Mount and test parts for low/high leakage, low/high Caps, any internal defects

Customer Service Representative

Verizon Wireless

11.2003 - 07.2008

Assisted customer with making payments, help understanding their bill, ordering new equipment, making payment arrangements

Education

Certification - Customer Service

Piedmont Technical College

Greenwood, SC

05.2003

Skills

Inspection Reporting
Corrective Action Planning

Equipment Operation
Regulatory Compliance

Timeline