Brenda Smith
Center,TX
Summary
Dependable hard-working employee seeking opportunity to expand skills and contribute to company success. Ethical, detail oriented, fast learner with great customer service skills.
Overview
26
26
years of professional experience
Work History
Patient care technician
CHI St. Luke's Memorial
San Augustine, TX
12.2017 - 09.2020
- Carried out direct patient care activities, including wound care and assisting with procedures
- Kept healthcare team informed with regular updates to patient charts, including vitals, treatments, and responses
- Maintained efficient patient flow and unit operations with regular supply restocking
- Prepared rooms for admissions
- Prepared patients for transfers when necessary
- Helped stabilize and treat patients during emergency situations.
Certified nursing assistant
Pine Grove Nursing Center
Center, TX
02.2016 - 01.2017
- Took patient vital signs
- Assisted with activities of daily living, including bathing, dressing, and feeding
- Transferred patients between beds, wheelchairs, and other locations
- Monitored patients condition and reported problems to nursing staff
- Maintained safety standards with proper handling and disposal of biomedical waste
- Documented vitals, care actions, and orders in patient charts.
Certified nursing assistant
Holiday Nursing Center
Center, TX
08.2012 - 04.2015
- Assisted patients with activities of daily living including bathing, dressing, and feeding
- Took vital signs
- Monitored patients condition and reported problems to nursing staff
- Transferred patients between beds, wheelchairs, and other locations
- Kept rooms clean and organized
- Documented vitals, care actions, and orders in patient charts.
Certified nursing assistant
Pine Grove Nursing Center
Center, TX
07.2007 - 08.2012
- Took vital signs
- Monitored patients condition and reported problems to nursing staff
- Documented vitals, care actions, and orders in patient charts
- Assisted with activities of daily living including bathing, dressing, and feeding
- Kept rooms clean and organized
- Maintained safety standards with proper handling and disposal of biomedical waste
- Assisted with procedures ordered by physician and supervised by registered nurse.
Short order cook
Fat Fred's gas station and cafe
Hemphill, TX
11.2005 - 06.2006
- Restocked kitchen supplies, rotated food, and stamped time and date on food in coolers
- Performed general cleaning in kitchen and dining areas
- Managed clean efficient kitchen with careful attention to health code requirements
- Stayed efficient by restocking and organizing supplies daily
- Prepared foods to customer request with attention to detail.
On site apartment manager
Eastern Villa Apts.
Sacramento, CA
11.2001 - 09.2004
- Collected resident rents and made deposits
- Organized maintenance schedule for repairs and upgrades
- Advertised in local newspaper as well as eye catching signs at front of property
- Gave tours to prospective residents
- Handled application and initial background checks for prospective residents
- Organized detailed files for each resident including rental payment history, copy of background checks, history of any complaints or grievances, and history of work orders for unit
- Maintained a full complex 95% of the time
- Coordinated with property owners for all major expenses.
Customer service manager
MacFrugals (now known as Big lots)
West Sacramento, CA
10.1998 - 09.2001
- Maintained customer satisfaction by handling complex escalated customer concerns
- Handled returns, exchanges, and documentation of transactions
- Responsible for counting each register drawer and safe at the beginning and end of shifts
- Closed store during week nights and was responsible for opening the store on weekends
- Organized scheduling and work area rotations for a crew of 6-12 employees depending on the season
- Assisted with stocking, register duties, and recovery when needed
- Entered all opening and closing information into the computer at the beginning and end of shifts.
Nurse Care Tech
Nacogdoches Memorial Hospital
Nacogdoches, TX
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Head Chef
Family Traditions Restaurant
Center, TX
02.2023 - 04.2024
Education
Online earned certificate - Mental health, community psychology, hospitality management, executive assistant skills
Panola
Center, TX05.2020
Other - Medical terminology
Panola
Carthage, TX06.2013
Diploma - Community psychology
Panola
Carthage, TX07.2012
Skills
- Customer service - 10 years
- Short order cook - 3 years
- Patient care - 10 years
- Property management - 4 years
- Retail management - 3 years
Timeline
Head Chef
Family Traditions Restaurant
02.2023 - 04.2024
Patient care technician
CHI St. Luke's Memorial
12.2017 - 09.2020
Certified nursing assistant
Pine Grove Nursing Center
02.2016 - 01.2017
Certified nursing assistant
Holiday Nursing Center
08.2012 - 04.2015
Certified nursing assistant
Pine Grove Nursing Center
07.2007 - 08.2012
Short order cook
Fat Fred's gas station and cafe
11.2005 - 06.2006
On site apartment manager
Eastern Villa Apts.
11.2001 - 09.2004
Customer service manager
MacFrugals (now known as Big lots)
10.1998 - 09.2001
Nurse Care Tech
Nacogdoches Memorial Hospital
Online earned certificate - Mental health, community psychology, hospitality management, executive assistant skills
Panola
Other - Medical terminology
Panola
Diploma - Community psychology
Panola