Brenda Smith
Summary
An innovative, proactive professional with several years of experience in Property Management. Extensive expertise in financial success, tenant improvement, customer service, and overcoming obstacles. Experienced in overseeing multiple properties. Networking prowess to include serving on several Board of Directors for Associations and area Chamber of Commerce organizations.
Overview
24
24
years of professional experience
Work History
Senior Property Manager
Buzz Oates Management Services
Sacramento, CA
09.2022 - 08.2026
- Began managing Industrial properties and then promoted to Senior Property Manager that included Office/Medical buildings totaling over 1 million sq ft.
- Negotiate Service, Product and Vendor agreements through RFP process for entire company portfolio
- Negotiated service, product, and vendor agreements through RFP process for entire company portfolio, ensuring optimal terms and conditions.
- Demonstrated effective communication skills with team members and clients.
- Quality tenant, departmental and employee relationships
- Implemented cost-saving measures in property management processes, improving budget efficiency.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Prepared budgets for CAM and 5-year capital expenditures, aligning financial resources with strategic property management goals.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Skilled communicator
- Developed and implemented maintenance schedules, enhancing property upkeep and tenant satisfaction.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Proficient with Yardi (Voyager, Elevate, Construction Manager and Forecast Manager), Microsoft Word Office applications Excel, Publisher, Adobe, Power Point, Chrome Expense, Peoplesoft, CTI, Slim, Talent Wise, Workday, Paylocity, iManage, JDE, Salesforce, Sharepoint, Anaplan, Docusign and ERS
General Manager
American Hospitality Services, Inc.
07.2020 - 09.2022
- Directed opening of Hilton’s only Curio brand in the Sacramento area from a renovated 1914 office building to a 100-room 4 star boutique hotel. Supervised construction, hired staff, selected, and presented in-room amenities. Negotiated contracts for parking garage lease, valet company, elevator maintenance, fire system maintenance and alarm monitoring, guest supplies and cleaning services.
- Reason for Leaving: To work for Buzz Oates Mgmt Services, - Supervisor Rohit Ranchhod (916)761-5602
Property Retail/General Manager
Simon Property Group
02.2003 - 07.2020
- Managed and marketed 80-unit facility for Folsom Premium Outlets, a retail shopping center. Obtained bids for property improvements, managed budget and employees while maintaining team morale. Keeping a rapport with all of the individual managers, employees and district managers, vendors while ensuring they are complying with the center’s policies and procedures and sustain high levels of customer service. Coordinated tenant improvement process, ensuring compliance with building codes, insurance, and permitting requirements. Prepare budgets and reconcile reports
- Reason for Leaving: To open an Hotel in a historical building - Supervisor Jamal Porter (713)564-5595
- Led daily operations, ensuring optimal store performance and customer satisfaction.
- Developed and implemented strategic initiatives to improve sales and profitability.
- Managed team of department heads, fostering collaboration and accountability across all levels.
Section name
- Real Estate License
- Asset/Budget Management
- Variance Reporting
- Profit Margins | ROI | NOI
- Policies & Procedures
- Maintain Assets
- Tenant/Vendor Relationships
- Safety Management
- Tenant Improvement
Timeline
Senior Property Manager
Buzz Oates Management Services
09.2022 - 08.2026
General Manager
American Hospitality Services, Inc.
07.2020 - 09.2022
Property Retail/General Manager
Simon Property Group
02.2003 - 07.2020