BRENDA SNYDER
Pembroke,MA
Summary
Results-driven Senior Account Manager with expertise in customer service, account management, and office operations. Skilled in managing multiple accounts and a high volume of orders, while effectively coordinating with customers, vendors, and internal teams. Demonstrates strong organizational abilities and thrives in fast-paced environments.
Overview
1
1
Certification
12
12
years of professional experience
Work History
SENIOR ACCOUNT MANAGER
ASAMAN, INC.
AVON, MA
11.2016 - Current
- Manage approximately 12–15 active customer accounts and coordinate approximately 25–50 orders per week.
- Responded to customer requests for specific pharmaceutical products, researching vendors to ensure competitive pricing and product availability.
- Prepare and submit detailed quotations to customers.
- Review customer orders and place purchase orders with selected vendors.
- Coordinated product receipt, order completion, and shipment to customers, ensuring timely delivery.
- Communicate with customers and vendors throughout the order process to help ensure accurate and timely fulfillment.
- Arrange domestic and international shipments, including booking pharmaceutical shipments through contracted airlines.
- Assisted with billing and administrative tasks to support efficient office operations.
- Maintain office supplies and support day-to-day office operations.
- Manage multiple priorities while maintaining attention to accuracy, customer service, and deadlines.
ASSISTANT OFFICE MANAGER
ALLIANCE SHEET METAL
AVON, MA
01.2015 - 11.2016
- Prepared estimates and proposals for job bids.
- Provided administrative support to office and project operations.
- Entered and maintained invoices using QuickBooks.
- Updated and maintained internal project lists.
- Maintained office filing and storage systems.
- Received and organized deliveries of supplies and materials for the shop.
- Processed all incoming and outgoing mail efficiently.
- Answered incoming calls and greeted visitors.
- Created submittals for large construction projects.
Education
Associate of Science - TRAVEL AND TOURISM MANAGEMENT
NEWBURY COLLEGE
BOSTON, MASkills
- Account Management
- Quoting & Pricing
- Purchasing & Procurement
- Vendor Relations
- Order Processing
- Shipping & Logistics
- International Shipping Coordination
- Invoicing
- Project Coordination
- QuickBooks
- Microsoft Excel
- Microsoft Word
- Organization & Time Management
- Multitasking & Problem Solving
- Customer Service
- Administrative Support
Certification
- Notary Public
Timeline
SENIOR ACCOUNT MANAGER
ASAMAN, INC.
11.2016 - Current
ASSISTANT OFFICE MANAGER
ALLIANCE SHEET METAL
01.2015 - 11.2016
Associate of Science - TRAVEL AND TOURISM MANAGEMENT
NEWBURY COLLEGE