Brenda Speakman
Columbus,OH
Summary
High-energy professional with a successful 20 year background in multi-site management and employee relations.Dedicated and passionate about providing excellent customer service and exceeding organizational goals.proven ability to increase profit through strategic planning,effective project management and process re-engineering.skilled in budget development and implementation. Adept at drastically reducing turnover rates and building motivated service and management teams.HIghly skilled in recruiting,training and performance management.
Overview
21
21
years of professional experience
Work History
Relief technician
Pharmavite
New Albany, Ohio
12.2025 - Current
- Operated machinery for production of dietary supplements and vitamins.
- Conducted quality checks to ensure product compliance with safety standards.
- Maintained equipment by performing regular inspections and preventive maintenance.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Collaborated with team members to streamline production processes and workflows.
General Manager
Tacobell
COLUMBUS, OH
03.2005 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Industrial Electroplater
Abrasive Technology
Lewis Center, OH
12.2023 - 04.2024
- Operated electroplating equipment to apply metal coatings to products.
- Maintained records of plating solutions and their chemical compositions.
- Tested product samples for adherence to quality standards.
- Cleaned, degreased and prepared parts prior to plating process.
- Ensured that all safety regulations were adhered to at all times during the plating process.
- Monitored pH levels of chemical baths throughout the day and adjusted as necessary.
- Recorded daily readings on temperature, current density, agitation speed, and other variables affecting the electroplating process.
- Performed preventative maintenance on plating equipment according to established procedures.
- Inspected finished products for defects such as blisters, pinholes, discoloration.
- Assisted with training new personnel in safe handling of chemicals and use of electroplating equipment.
- Handled hazardous waste according to established procedures, placing materials in correct receptacles for safe disposal.
- Trained entry-level employees and apprentices on coater machinery operation to maximize team performance.
Picker
Amazon
West Jefferson, OH
03.2023 - 12.2023
- Received and processed customer orders for merchandise in a timely manner.
- Verified accuracy of items picked, packed and shipped to customers.
- Utilized RF scanners to scan products accurately and efficiently.
- Executed picking tasks according to order specifications while meeting daily productivity requirements.
- Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
- Inspected product quality prior to packing and shipping out orders.
- Reported any damaged or defective items immediately to supervisor for further investigation.
- Performed cycle counts on inventory items as needed to maintain accurate records of stock levels in the system.
- Assisted in loading and unloading containers from overseas shipments into warehouse storage areas.
- Organized goods within the warehouse according to item categories, size or weight.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Selected products and items from shelves and pallets for customer orders.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Confirmed items picked for orders by keying codes into system.
- Labeled boxes and placed in outbound collection areas.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Packed and unpacked items, checking breakables before stocking on shelves.
Education
High School Diploma -
Lifeskills of Northern Columbus
COLUMBUS, OH04-2005
Skills
- Material Preparation
- Precision measurement
- Chemical Handling
- Equipment Calibration
- Staff scheduling
- Control cost
- Team building
- Inventory management
- Staff training/development
- Natural leader
- Passion for customer satisfaction
Timeline
Relief technician
Pharmavite
12.2025 - Current
Industrial Electroplater
Abrasive Technology
12.2023 - 04.2024
Picker
Amazon
03.2023 - 12.2023
General Manager
Tacobell
03.2005 - Current
High School Diploma -
Lifeskills of Northern Columbus