Caitlin Mott

• Demonstrated strong attributes in client communication, effectiveness, adaptability, and reliability while aiding relief services to veterinary clinics around Florida.
• Exhibited effective engagement with both team members and customers by maintaining a positive approach.
• Optimized workloads through effective time management.
• Delivered excellent service to pet owners to drive repeat business.
• Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
• Operated anesthesia, oxygen and monitoring equipment.

• Supported veterinarians to drive quality care, advocate for pets and educate clients.
• Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
• Prepared and labeled medications and instructed client on administration.

In 2021 I began as a veterinarian assistant, due to my interest and drive to advance myself in veterinarian medicine I quickly adapted and excelled in all areas expected and beyond that. Performing and becoming proficient in all duties of both an assistant and technician.

• Handled cash transactions and maintained accurate sales records.
• Operated cash registers and processed transactions including sales, returns, and exchanges.
• Followed company policies, rules and procedures to promote company goals and maintain safety.
• Managed inventory levels on the sales floor, ensuring optimal stock availability.