Brenda Swanson
Palmyra,N.J.
Summary
Experienced purchasing professional with top-notch leadership, program management and planning abilities. Excellent verbal and written communication skills paired with organized nature and advanced problem-solving strengths. Improves policies, reduces waste and supports business needs with efficient, high-quality materials.
Overview
24
24
years of professional experience
Work History
Purchasing Manager
Tesoro Woods, LLC
Pennsauken, NJ
08.2011 - Current
- Managed all domestic purchase orders for inventory and direct shipments to customers
- Forecasted, analyzed, and maintained inventory levels in three warehouses
- Resolved billing disputes and supported working relationships with vendors
- Performed monthly reconciliation of open purchasing orders.
- Used SAP Business to authorize and monitor purchase orders and consumables.
- Interacted daily with suppliers for coordination of inventory availability, buying, and shipping
- Prepared invoice and packing lists on domestic and international container shipments for delivery to port
- Create reports for open orders documenting scheduled dates and estimated landed costs
- Progressed through various purchasing, warehousing and leadership roles.
- Sourced vendors, built relationships and negotiated prices.
Customer Relationship Manager
Wood Floring International, LLC
Delran , NJ
03.2002 - 08.2011
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Facilitate efficient and accurate processing of orders
- Managed customer relations on ongoing basis to maximize customer retention.
- Made customers aware of current and new programs and services.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Support product database with product numbers
- Fielded all technical, warranty and quality control customer calls
- Identified problematic situations and successfully brought them to resolution
Human Resources Assistant
Marketing Alternatives
Willingboro, N.J.
05.1998 - 12.2001
- Marketed Company Placement Services
- Screened and matched employee skills with client job requirements
- Answered incoming calls and directed to appropriate personnel
- Provided company service information to potential clients and employees
- Researched job market and competitor job offerings
- Prepared memos, letters, reports, and mail; aided with special projects
Education
Microsoft Office User Specialist Certification Program -
Burlington County College
Willingboro NJ 03.2002
Skills
- Excellent written and verbal communication skills, time management skills, great analytical and problem solving skills
- Exceptionally good attention to detail, passion for customer satisfaction, team oriented,
- Logistical cost minimization; complaint resolution, negotiation, and leadership skills
- Computer Concepts
- Microsoft Office (Proficient in Excel, PowerPoint, Word, Daily use of Outlook, familiar with Access)
- SAP Business
- Sage SalesLogix
- Mas 400
- Epicor Systems
- Zoho CRM
Timeline
Purchasing Manager
Tesoro Woods, LLC
08.2011 - Current
Customer Relationship Manager
Wood Floring International, LLC
03.2002 - 08.2011
Human Resources Assistant
Marketing Alternatives
05.1998 - 12.2001
Microsoft Office User Specialist Certification Program -
Burlington County College
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