Brenda Tanner
Hempstead,TX
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
37
37
years of professional experience
Work History
Quality Control Auditor
Daikin Air-Conditioning
Hockley, Texas
06.2024 - Current
- Conducted tests on product samples and recorded results.
- Performed follow up audits to verify effectiveness of corrective actions taken after previous audits.
- Performed visual inspections of finished products.
- Performed detailed audits of raw materials, components and finished products for compliance to quality standards.
- Identified quality problems and recommended solutions.
- Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
- Worked closely with cross-functional teams such as engineering, research and development and manufacturing departments to ensure high levels of product quality.
- Monitored production processes and analyzed data to identify potential issues in the production cycle.
- Coordinated calibration activities for measuring instruments used during inspections.
- Ensured that all changes in design or manufacturing processes are properly documented according to established procedures.
- Operated equipment and machinery according to safety guidelines.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
Data Collector
Daikin
Hockley, Texas
06.2023 - 06.2024
- Kept data secure and followed proper procedures for uploading and transmitting information.
- Researched and obtained further information for incomplete documents.
- Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.
- Helped individuals fill out forms and questionnaires and answer questions to foster accuracy.
- Stayed on top of daily workload with speed and efficiency.
- Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
- Verified the accuracy of entered information before it was included in a report or database.
- Reviewed data for deficiencies or errors, corrected any incompatibilities and checked output.
Sheet Metal Operator
Daikin Air-Conditioning
Hockley, Texas
05.2021 - 06.2023
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Hand-assembled needed parts with bolts and screws.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Inspected finished products to verify conformity to quality standards.
- Used hand trucks and forklifts to unload, load and transport items.
- Used daily system logs to document production information, discussing issues with management.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Learned and followed safety and emergency procedures.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained production and quality documentation.
- Met or exceeded target for on-time customer shipments.
- Worked with cross-functional teams to achieve goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
- Completed day-to-day duties accurately and efficiently.
Assembly Worker
Daikin Air-Conditioning
Hockley, Texas
06.2019 - 05.2021
Assist Manager
Brookshire Brothers Grocery (Tobacco Barn)
Hempstead, Texas
11.2017 - 06.2019
- Ensured compliance with regulatory requirements and industry standards.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Monitored staff performance and addressed issues.
- Directed recruitment, hiring, and training of new staff members.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Reviewed completed work to verify consistency, quality, and conformance.
Office Tekemarketing Manager
Empsco dba Kirby
Fayetteville, Georgia
09.1990 - 02.1992
- Resolved customer inquiries and complaints requiring management-level escalation.
- Analyzed market trends and competitor activity to inform business strategy.
- Recruited and hired qualified candidates to fill open positions.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Delegated work to staff, setting priorities and goals.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
- Led a team of 10 employees, ensuring high productivity and excellent customer service
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored staff performance and addressed issues.
- Recruited and trained new employees to meet job requirements.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Reviewed completed work to verify consistency, quality, and conformance.
Assistant Manager
Waffle House
Marietta , GA
03.1988 - 02.2017
- Supervised daily operations including scheduling shifts, assigning duties.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Implemented quality control measures to uphold company standards.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Operated a variety of machinery and tools safely and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Recognized by management for providing exceptional customer service.
Education
Some College (No Degree) -
Strayer University
Houston, TXSkills
- Problem solving
- Attention to detail
- Leadership qualities
- Continuous improvement
- Training and coaching
- Quality assurance
- Data analysis
- Cross-functional teamwork
- Detail orientation
- Finished goods inspection
- Reliability
- Problem-solving aptitude
- Critical thinking
- Problem-solving
- Conflict resolution
Timeline
Quality Control Auditor
Daikin Air-Conditioning
06.2024 - Current
Data Collector
Daikin
06.2023 - 06.2024
Sheet Metal Operator
Daikin Air-Conditioning
05.2021 - 06.2023
Assembly Worker
Daikin Air-Conditioning
06.2019 - 05.2021
Assist Manager
Brookshire Brothers Grocery (Tobacco Barn)
11.2017 - 06.2019
Office Tekemarketing Manager
Empsco dba Kirby
09.1990 - 02.1992
Assistant Manager
Waffle House
03.1988 - 02.2017
Some College (No Degree) -
Strayer University