Kaylena Johnson
Junction City
Summary
Detail-oriented Quality Control Auditor specializing in regulatory compliance, process improvement, and risk management. Leverages strong analytical and problem-solving skills to uphold and enhance quality standards across operations. Dedicated to applying industry best practices for superior quality assurance.
Overview
8
8
years of professional experience
Work History
Quality Control Auditor
Footlocker Distribution Center
Junction City
05.2025 - Current
- Conducted quality inspections on incoming and outgoing merchandise.
- Documented non-conformance reports to facilitate corrective actions for defective products.
- Assisted in implementation of quality control procedures and standards to enhance product quality.
- Analyzed statistical data related to product performance, defects and other quality metrics.
- Worked closely with cross-functional teams such as engineering, research and development and manufacturing departments to ensure high levels of product quality.
- Monitored compliance with safety regulations and company policies.
- Collaborated with team members to maintain inventory accuracy.
- Identified cost reduction opportunities through analysis of quality control methods.
Car Salesperson
Cable Dahmer of Topeka
Topeka
04.2024 - 01.2025
- Assisted customers in selecting vehicles that fit their needs and preferences.
- Conducted test drives to demonstrate vehicle performance and capabilities.
- Maintained up-to-date knowledge of vehicle features and specifications.
- Managed customer inquiries through phone, email, and in-person interactions.
- Collaborated with finance team to facilitate customer financing options.
- Built rapport with clients to enhance customer satisfaction and loyalty.
- Presented trade-in evaluations to customers during the sales process.
Mess Hall Attendant/Shift Leader
Fort Riley Food Services
Fort Riley North
06.2021 - 04.2024
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Ensured cleanliness and organization of dining areas to enhance guest experience.
- Ensured compliance with food safety and sanitation standards.
- Ensured proper sanitation standards were met in the mess hall.
- Managed inventory and restocked supplies to support seamless meal service.
- Replenished napkins and other supplies to maintain smooth meal service operations.
- Operated dishwashing machine to wash dishes, glasses, pots and pans.
- Assisted with inventory management tasks such as counting stock and recording data on order forms.
Cashier/Cook
Arbys Resturant
Junction City
07.2018 - 05.2021
- Processed customer orders efficiently at a fast-paced quick-service restaurant.
- Managed cash transactions and ensured accuracy of cash drawer balances.
- Guided customers in menu selections and delivered exceptional service.
- Trained new cashiers on operational procedures and customer service standards.
- Welcomed customers and addressed inquiries regarding store products and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Restocked shelves with merchandise.
- Performed other duties as assigned by management.
Education
Junction City High School
Junction City, KSSkills
- Quality inspections
- Nonconformance reporting
- Compliance monitoring
- Statistical analysis
- Problem solving
- Leadership qualities
Timeline
Quality Control Auditor
Footlocker Distribution Center
05.2025 - Current
Car Salesperson
Cable Dahmer of Topeka
04.2024 - 01.2025
Mess Hall Attendant/Shift Leader
Fort Riley Food Services
06.2021 - 04.2024
Cashier/Cook
Arbys Resturant
07.2018 - 05.2021
Junction City High School