Brenda Aguilar
Bakersfield,California
Summary
Driven by a goal-oriented approach, I excelled as a Field Sales Agent at Anthem Blue Cross, mastering sales strategies and territory management. Leveraging skills in sales presentations and pipeline management, I significantly exceeded sales targets, fostering sustained revenue growth and establishing key partnerships. My adeptness in lead generation and commitment to results underscore my proficiency in both hard and soft skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Field Sales Agent
Anthem Blue Cross
08.2017 - 09.2024
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Developed and presented educational pitches detailing practical and financial product benefits.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Maintained responsibility for [Number] accounts within assigned territory, consistently touching base to assess needs and satisfaction.
- Established long-term partnerships with key accounts, driving repeat business and sustained revenue growth.
- Maintained accurate and thorough records of leads and customer account information.
- Enhanced company reputation through active participation in community events such as trade shows or networking groups.
- Exceeded sales targets through effective prospecting, lead generation, and product demonstrations.
- Consistently met and exceeded sales quotas by maintaining a high level of motivation and commitment to achieving results.
- Maintained detailed records of customer interactions, ensuring accurate forecasting and pipeline management.
- Streamlined internal processes for order processing and fulfillment, reducing errors and improving customer satisfaction rates.
- Monitored competitor activities within the region by conducting ongoing market analysis to maintain a competitive edge.
- Developed customized sales presentations tailored to individual client needs, showcasing the unique value proposition of our offerings.
- Resolved customer issues promptly by working closely with support teams to address concerns or escalate as needed.
- Represented company brand during customer and prospect interactions.
Benefits Account Manager
Clifford and Bradford Insurance
08.2012 - 08.2017
- Served as an expert resource on benefits-related matters, providing guidance to both clients and internal team members.
- Managed a diverse portfolio of accounts, ensuring timely and accurate benefits enrollment and administration for all clients.
- Supported clients during mergers or acquisitions by effectively transitioning their employees onto new benefit platforms while minimizing disruption to their daily lives.
- Reduced administrative burden by developing standardized processes for managing benefits-related paperwork, reporting, and recordkeeping.
- Developed strong client relationships with effective communication and personalized service.
- Enhanced client satisfaction by providing efficient and accurate benefits management services.
- Managed account renewal process efficiently to ensure seamless continuation of client benefits coverage without any lapses or disruptions.
Medical Biller
Kern Radiology
07.2007 - 08.2012
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Liaised between patients, insurance companies, and billing office.
Education
Bachelor of Science - Business Administration
California State University - Bakersfield
Bakersfield, CA07.2015
Skills
- Goal-Oriented
- Sales Strategies
- Territory Management
- Sales Analysis
- Sales Presentations
- Pipeline Management
Certification
AHIP CERTIFIED
Languages
Spanish
Full Professional
Timeline
Field Sales Agent
Anthem Blue Cross
08.2017 - 09.2024
Benefits Account Manager
Clifford and Bradford Insurance
08.2012 - 08.2017
Medical Biller
Kern Radiology
07.2007 - 08.2012
Bachelor of Science - Business Administration
California State University - Bakersfield
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