Brenda Velasquez
Cypress,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Substitute Teacher, K-5
Cy Fair Independent School District
Houston, TX
09.2022 - Current
- Developed creative instructional strategies to keep students engaged and motivated.
- Monitored student performance and provided feedback to inform instruction.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Prepared objectives and outlines for courses of study by following curriculum guidelines or requirements of states and schools.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- Collaborated with other educators to plan and review instruction.
Bilingual Lease Representative
General Motors Financial
San Antonio, TX
03.2018 - 07.2022
- Responsible for analyzing, accurate annotation, and proper disposition accounts. Advised clients by addressing customer concerns, investigating account discrepancies, and resolving issues with proper security measures while accessing customer records.
- Utilized multiple software databases to extract, obtain and analyze repossession claims for reinstatement services in accordance with local and state laws.
- Ensured actions are in compliance with company policies and procedures regarding lease contracts for each state.
- Responsible for administrative office procedures, managing accounts, and accurate translations from Spanish to English for accurate documentation.
- Demonstrated integrity and work ethics to retain existing customers, and gain new business while processing lease accounts,
- Managed over 50 customer calls per day.
Legal Administrative Assistant-Intern
Bexar County Criminal District Attorney
San Antonio, TX
01.2017 - 05.2017
- Maintained confidentiality and security of sensitive information to protect the privacy and security of company data.
- Organized materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Prepared and edited documents and reports for quality and accuracy.
Education
Master of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH05.2022
Bachelor of Arts - Political Science
Our Lady of The Lake University
San Antonio, TX11.2017
Skills
- Group and Individual Instruction
- Database and Client Management Systems
- Confidentiality and Data Protection
- Document and File Management
- Lesson Implementation
- Bilingual in Spanish and English
- Research and Analytical Skills
- Customer Relations and Communications
- Microsoft Office
- PowerPoint Presentations
- Problem-Solving Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Substitute Teacher, K-5
Cy Fair Independent School District
09.2022 - Current
Bilingual Lease Representative
General Motors Financial
03.2018 - 07.2022
Legal Administrative Assistant-Intern
Bexar County Criminal District Attorney
01.2017 - 05.2017
Master of Science - Criminal Justice
Southern New Hampshire University
Bachelor of Arts - Political Science
Our Lady of The Lake University
Similar Profiles
Ramandeep KaurRamandeep Kaur
Teacher at Cy Fair Independent School DistrictTeacher at Cy Fair Independent School District
Heather FrommeltHeather Frommelt
Adaptive Behavior Teacher at Cy Fair Independent School DistrictAdaptive Behavior Teacher at Cy Fair Independent School District
Sherrie E. BrooksSherrie E. Brooks
Substitute Teacher at Cy Fair Independent School DistrictSubstitute Teacher at Cy Fair Independent School District
Hadija WalkerHadija Walker
Sonography Student at Memorial HermannSonography Student at Memorial Hermann
Tu Anh HoangTu Anh Hoang
Executive Assistant and Program Manager at St. Francis Xavier Lay Missionary SocietyExecutive Assistant and Program Manager at St. Francis Xavier Lay Missionary Society