Brenda Weatherwax
Guttenberg,IA
Summary
Dynamic Billing Specialist with expertise in medical billing and insurance verification at Paramount Ambulance. Proven track record in resolving discrepancies and enhancing account management through meticulous attention to detail and effective communication. Adept at utilizing billing software to streamline processes, ensuring compliance with regulations while delivering exceptional customer service. Hardworking and competent with knowledge in clinical laboratory operations. Punctual and professional, willing to work various shifts and driven to perform successfully in solitary role or as part of team.
Overview
2026
2026
years of professional experience
Work History
Billing Specialist
Paramount Ambulance
01.2016 - Current
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment
- Reviewed engine assigned codes and modifiers to update and verify accuracy
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management
- Reconciled codes against services rendered
- Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology
- Performed insurance verification, pre-certification and pre-authorization
- Input statement information, reconciled accounts and resolved discrepancies
- Reviewed medical records to ensure accuracy of billing information and patient data
Critical Care Paramedic
Paramount Ambulance Service
- Facilitated transfer of critical care patients between hospitals using ground transport services
- Reported and documented medical treatment administered on-site and during transport to healthcare facility
- Communicated effectively with other healthcare professionals to ensure appropriate patient care
- Assessed patients and environment, administered CPR and stabilized patients for transport to hospital
- Assessed scene upon arrival for possible hazards or dangerous situation
- Demonstrated dedication to providing quality care through continued training and education
- Calmed patients by carefully explaining each step and remaining composed
- Communicated with patient families and emergency bystanders
- Explained medical terminology in non-complex terms to patients
- Identified needs of customers promptly and efficiently
Medical Laboratory Technician
Guttenberg Municipal Hospital
- Cleaned and sterilized lab area, tools and equipment
- Operated equipment to analyze bodily fluids for anomalies
- Conducted microscopic examinations of body fluids such as urine or blood samples
- Monitored standardized clinical laboratory tests and procedures appropriate to blood banking
- Evaluated and processed biological specimens to support accurate and appropriate testing procedures
- Followed standard precautions using personal protective equipment as required
Business Office/Switchboard Operator
Guttenberg Municipal Hospital
- Connected callers with appropriate professional, department, or business.
- Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
- Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers'' concerns or complaints.
- Operated switchboard and routed incoming calls to appropriate departments.
- Registered patients for outpatient and inpatient services.
- Reviewed all patient information along with insurance verification and worked closely with insurance department.
Education
Some College (No Degree) - Medical Terminology
Northeast Community College
Peosta, IAHigh School Diploma -
Guttenberg Community School
Guttenberg, IA05.1979
Skills
- Medical billing
- Insurance verification
- Data entry
- Claims processing
- Customer service
- Effective communication
- Billing systems and software
- Medical billing expertise
- Insurance confirmation
- Claim submission
- HIPAA compliance
- Billing software proficiency
- Verbal and written communication
- Data entry proficiency
- Medical coding
- Deductible management
Timeline
Billing Specialist
Paramount Ambulance
01.2016 - Current
Critical Care Paramedic
Paramount Ambulance Service
Medical Laboratory Technician
Guttenberg Municipal Hospital
Business Office/Switchboard Operator
Guttenberg Municipal Hospital
Some College (No Degree) - Medical Terminology
Northeast Community College
High School Diploma -
Guttenberg Community School
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