Brenda Wells
Nicholasville,KY
Summary
Customer service professional with over 10 years of experience. Expertise in effective communication. Ability to multitask in fast-paced environments. Recognized for outstanding contributions to client satisfaction and customer service.
Overview
28
28
years of professional experience
Work History
Automotive Reception
Hiway Fuel
Washougal, Washington
07.2015 - 08.2025
- Greeted customers and checked them in for repairs.
- Identified customer needs to enhance service experience.
- Delivered exceptional service in face-to-face and phone interactions.
- Followed up with customers with updates on service timeline.
- Team player to meet service deadlines.
- Received recognition from management for outstanding customer service.
- Assisted service writers by preparing daily schedule of incoming service repairs.
- Shuttle customers to and from designated locations when needed.
- Assisted new hires and current employees with health insurance options.
Lead Floral Designer
Haley's Flowers
Washougal, Washington
03.2012 - 03.2015
- Designed unique floral arrangements.
- Managed inventory of flowers and supplies.
- Coordinated with vendors to source flowers and materials.
- Maintained cleanliness and organization in design workspace daily.
- Organized flower deliveries.
- Inspected incoming product shipments.
- Developed pricing for floral products and services.
Floral Design Salesperson
Main Street Floral & Gifts
Battle Ground, Washington
04.2009 - 03.2012
- Designed custom floral arrangements.
- Maintained organized and clean sales floor and design area.
- Processed cash and credit transactions at point of sale.
- Greeted customers, providing product information and answering inquiries.
- Created seasonal displays.
- Managed store operations, including opening, closing, and inventory management.
Realtor
Century 21
Battle Ground, Washington
04.1997 - 03.2008
Education
High School Diploma -
Mazama High School
Klamath Falls, ORSkills
- Customer service
- Effective communication
- Attention to detail
- Multitasking Abilities
- Maintenance & repair
- Customer relations
- Organization and time management
Timeline
Automotive Reception
Hiway Fuel
07.2015 - 08.2025
Lead Floral Designer
Haley's Flowers
03.2012 - 03.2015
Floral Design Salesperson
Main Street Floral & Gifts
04.2009 - 03.2012
Realtor
Century 21
04.1997 - 03.2008
High School Diploma -
Mazama High School