Brenda Whitson
Edina,MN
Summary
Seeking a position that allows me to use my skills and talents as an Administrative Coordinator.
Overview
35
35
years of professional experience
Work History
Business Administration Coordinator
Centennial Lake Dental
Edina, MN, USA
01.1990 - Current
- Oversee patients and business records
- Collaborating with insurance companies to determine and provide estimates of service to patients
- Counsel patients on services needed, insurance benefits, and payment options available-which has helped me and my employers maintain decades long relationships with our clients
- Counseled patients on how to utilize benefits for the year
- Supply and explain patient billing charges
- Process payments
- Schedule appointments for patients
- Review office emails and distribute e-mails to colleagues
- Make digital file and upload to patience records
- Pre-interview potential dental assistants
- Aiding my supervisors with hiring the most qualified dental assistants to contribute to our quality services, while expanding our clientele
- My dedication and hard work along with other staff members have helped increase the amount of clients we attain by 15% within the past 6 months
- Make recommendations and suggestions for office improvements
- Acting as a key component for enhancing our work environment and customer experience
- Returning calls to potential new patients to get insurance information and schedule their appointment.
Education
Certificate - dental assisting & business
Lakeland Medical & Dental Academy
Minneapolis, MN01.1990
Diploma -
North Community High School
Minneapolis, MN01.1983
Skills
- Medical records
- Medical insurance coverage
- Call Center support
- Oversee daily operations scheduling
- Problem solving
- CPR
- Patient care
- Collaborative
- Correspondence Management
- Detail oriented in all tasks and assignments
- Reliable
- Self-motivated
- Cultural adaptability
- Excellent Time-Management
- Resourceful
- Superb organizational skills
- Proficient in Microsoft Office
Timeline
Business Administration Coordinator
Centennial Lake Dental
01.1990 - Current
Certificate - dental assisting & business
Lakeland Medical & Dental Academy
Diploma -
North Community High School