Brenda Whitson
Edina,MN
Summary
Seeking a position that allows me to use my skills and talents as an Administrative Coordinator.
Overview
35
35
years of professional experience
Work History
Business Administration Coordinator
Centennial Lake Dental
01.1990 - Current
- Oversee patients and business records
- Collaborating with insurance companies to determine and provide estimates of service to patients
- Counsel patients on services needed, insurance benefits, and payment options available-which has helped me and my employers maintain decades long relationships with our clients
- Counseled patients on how to utilize benefits for the year
- Supply and explain patient billing charges
- Process payments
- Schedule appointments for patients
- Review office emails and distribute e-mails to colleagues
- Make digital file and upload to patience records
- Pre-interview potential dental assistants
- Aiding my supervisors with hiring the most qualified dental assistants to contribute to our quality services, while expanding our clientele
- My dedication and hard work along with other staff members have helped increase the amount of clients we attain by 15% within the past 6 months
- Make recommendations and suggestions for office improvements
- Acting as a key component for enhancing our work environment and customer experience
- Returning calls to potential new patients to get insurance information and schedule their appointment.
Education
Certificate - dental assisting & business
Lakeland Medical & Dental Academy
Minneapolis, MN01.1990
Diploma -
North Community High School
Minneapolis, MN01.1983
Skills
- Medical records
- Medical insurance coverage
- Call Center support
- Oversee daily operations scheduling
- Problem solving
- CPR
- Patient care
- Collaborative
- Correspondence Management
- Detail oriented in all tasks and assignments
- Reliable
- Self-motivated
- Cultural adaptability
- Excellent Time-Management
- Resourceful
- Superb organizational skills
- Proficient in Microsoft Office
Timeline
Business Administration Coordinator
Centennial Lake Dental
01.1990 - Current
Certificate - dental assisting & business
Lakeland Medical & Dental Academy
Diploma -
North Community High School
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