Brenda Williams
Front Royal,VA
Summary
Dynamic leader with extensive experience in team supervision and safety compliance. Skilled in employee training, inventory management, and customer service. Dedicated to fostering a positive work environment while ensuring operational efficiency and meeting quality standards.
Overview
28
28
years of professional experience
Work History
Family Babysitter
Stephanie Miller
Front Royal, Virginia
01.2023 - Current
- Provided a safe, nurturing environment for the children while parents were away.
- Supervised children during playtime and structured activities.
- Maintained a safe and clean environment for children to play in.
- Prepared nutritious meals and snacks for children.
Assistant Manager Maintenance
A Quality Home Owner
Falls Church, Virginia
05.2013 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Assisted in training new employees on company policies and procedures.
- Maintained accurate records of sales transactions using point-of-sale systems.
Store Owner
Tantastic Tanning Salon
Winchester, Virginia
02.2008 - 10.2012
- Oversaw inventory management and procurement of tanning products and equipment.
- Conducted financial management, including budgeting and expense tracking for operations.
- Maintained records of sales, profits and losses within the store.
- Managed daily operations and staff scheduling for tanning salon services.
- Supervised customer service to ensure a welcoming atmosphere for clients.
Front Desk Receptionist
New Century Collision
Winchester, Virginia
08.2004 - 01.2008
- Greeted and welcomed customers upon arrival at the collision repair center.
- Managed incoming calls, directing inquiries to appropriate staff members.
- Scheduled appointments for vehicle assessments and repairs efficiently.
Server Manager
Shoney's Restaurant
Winchester, Virginia
03.2003 - 02.2004
- Supervised daily restaurant operations to ensure smooth service and customer satisfaction.
- Managed staff schedules to optimize coverage during peak dining hours.
- Trained and mentored new servers on menu knowledge and service techniques.
Supervisor of Factory Operations
Tartan Textile
Front Royal, Virginia
04.1998 - 11.2000
- Monitored production activities to ensure that goods are produced efficiently, on time, within budget, and meet quality standards.
- Conducted regular inspections to maintain quality standards in production processes.
- Monitored inventory levels and managed supply chain logistics effectively.
- Facilitated communication between management and production teams for issue resolution.
- Coordinated workflow among departments to ensure timely completion of orders.
Education
High School Diploma -
James Wood High School
Winchester, VA06-1984
Skills
- Safety compliance
- Employee training
- Staff training and development
- Customer service
- Customer relationship management (CRM)
- Team leadership
- Staff supervision
- Shift scheduling
- Work prioritization
- Time management
- Effective communication
- Clear communication
- Inventory management
Timeline
Family Babysitter
Stephanie Miller
01.2023 - Current
Assistant Manager Maintenance
A Quality Home Owner
05.2013 - Current
Store Owner
Tantastic Tanning Salon
02.2008 - 10.2012
Front Desk Receptionist
New Century Collision
08.2004 - 01.2008
Server Manager
Shoney's Restaurant
03.2003 - 02.2004
Supervisor of Factory Operations
Tartan Textile
04.1998 - 11.2000
High School Diploma -
James Wood High School