Brenda Wilson
Gallatin,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Fulfillment Specialist
Chewy Fulfillment
Mount Juliet, TN
08.2023 - Current
- Received and processed incoming orders, ensuring accuracy of data entry.
- Maintained accurate inventory records and conducted cycle counts.
- Organized and tracked shipments to ensure timely delivery.
- Provided exceptional customer service to internal and external customers.
Quality Supervisor
ABC Technologies
Gallatin, TN
03.2022 - 05.2023
- Developed and implemented quality control processes to improve product reliability.
- Monitored production activities for conformance with established standards.
- Conducted training sessions for employees on quality assurance procedures and methods.
- Performed root cause analysis of non-conforming products and identified corrective actions.
- Documented inspection results, maintained records, and reported on data trends.
- Investigated complaints from customers regarding product defects or malfunctions.
- Provided technical support to other departments during problem solving initiatives.
- Reviewed test results, inspected finished products, and monitored production operations for compliance with specifications.
HR Coordinator
ABC Technologies
Gallatin, TN
08.2021 - 03.2022
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Maintained employee records in compliance with applicable laws and regulations.
- Resolved employee relations issues through effective communication and problem solving techniques.
- Organized events such as company picnics, holiday parties, health fairs or other special events for employees.
Manufacturing Production Supervisor
ABC Technologies
Gallatin, TN
09.2019 - 08.2021
- Directed daily production operations to ensure efficient and cost-effective workflow.
- Monitored and maintained quality control standards, ensuring that products met customer requirements.
- Trained new personnel on the safe operation of machinery and production processes.
- Enforced company policies, procedures, rules, and regulations among production staff.
- Resolved employee issues or grievances related to safety, productivity, or morale issues.
- Evaluated performance of employees on a regular basis to identify areas for improvement.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
Team Leader
ABC Technologies
Gallatin, TN
04.2018 - 09.2019
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
Production Operator
ABC Technologies
Gallatin, TN
01.2016 - 04.2018
- Performed regular inspections of production machinery to ensure optimal performance.
- Followed detailed instructions for operating complex manufacturing equipment in a safe manner.
- Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.
- Utilized hand tools such as drills, saws, grinders. to perform assembly operations on components parts.
- Inspected finished goods for defects prior to packaging or shipping out to customers.
Education
High School Diploma -
Floyd E. Kellam High
Virginia Beach, VA06-1999
Skills
- Quality Control
- Product Inspections
- Shipment Preparation
- Order Fulfillment
- Report Generation
- Customer Service
- Inventory counting
- Data Entry
- Verbal and Written Communication
- Time Management
- Critical Thinking
- Performance monitoring
- Performance reporting
- Document Control
- MS Office
- Lean manufacturing and design
- Assignment Delegation
- Team Building/Leadership
- Onboarding and Orientation
Timeline
Fulfillment Specialist
Chewy Fulfillment
08.2023 - Current
Quality Supervisor
ABC Technologies
03.2022 - 05.2023
HR Coordinator
ABC Technologies
08.2021 - 03.2022
Manufacturing Production Supervisor
ABC Technologies
09.2019 - 08.2021
Team Leader
ABC Technologies
04.2018 - 09.2019
Production Operator
ABC Technologies
01.2016 - 04.2018
High School Diploma -
Floyd E. Kellam High
Similar Profiles
Tai NguyenTai Nguyen
Reach Truck Operator at Chewy FulfillmentReach Truck Operator at Chewy Fulfillment
Lora SmithLora Smith
Fulfillment Specialist at Chewy FulfillmentFulfillment Specialist at Chewy Fulfillment
Orlando PinedaOrlando Pineda
Operations Assistant at Chewy FulfillmentOperations Assistant at Chewy Fulfillment