Brenda Wilson
Mulberry,FL
Summary
Seasoned Executive Housekeeper known for high productivity and efficient task completion. Specialize in staff management, quality control, and inventory management, ensuring smooth operation of housekeeping duties. Excel in time management, problem-solving, and adaptability, skills that enhance team performance and ensure guest satisfaction.
Overview
13
13
years of professional experience
Work History
Executive Housekeeper
Staybridge Suites Hotel
Lakeland, Florida
02.2019 - 02.2024
- Adhered strictly to company rules and regulations pertaining to health and safety guidelines.
- Supervised and coordinated the activities of housekeeping staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned areas.
- Inspected guest rooms and public areas to ensure furnishings, equipment, linens, and supplies meet established standards.
- Ensured all safety regulations are followed in accordance with OSHA guidelines.
- Assisted in training new employees on proper cleaning techniques and procedures.
- Conducted regular inspections of all guestrooms to ensure quality control standards are met.
- Developed work schedules for housekeeping personnel ensuring adequate coverage at all times.
Housekeeper
Hoilday Inn Express
Lakeland, FL
11.2015 - 11.2018
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
Housekeeper
Holiday Inn Express Hotel
Winter Haven, Florida
01.2011 - 04.2015
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Organized closets with hangers for guests' clothing items.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Scrubbed kitchen appliances, countertops and fixtures.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Education
High School Diploma -
Auburndale Senior High School
Auburndale, FL01-2000
Skills
- Recruiting and interviewing
- Staff scheduling
- Evaluating
- Staff training and development
- Health and safety regulations
- Organized leadership
- Waste management
- Quality assurance
- Housekeeping management
- Room inspection
- Laundry oversight
- Policy enforcement
- Ordering cleaning supplies
- Deep cleaning
- Guest services
- Team collaboration
- Reliability
- Meeting room preparation
- Closet detailing
- Team building
- Safety guideline adherence
- Mopping and sweeping
- Dusting
- Vacuuming
References
- Jordan Bartel 1(407)375-1034 regional manager. • Matthew Molin (863)734-9589 coworker.
Timeline
Executive Housekeeper
Staybridge Suites Hotel
02.2019 - 02.2024
Housekeeper
Hoilday Inn Express
11.2015 - 11.2018
Housekeeper
Holiday Inn Express Hotel
01.2011 - 04.2015
High School Diploma -
Auburndale Senior High School