Brenda Witman - Project Coordinator / Office Manager

Summary

Dynamic Project Coordinator and Office Manager at Modernfold of Reading, Inc., adept at enhancing team collaboration and optimizing resource utilization. Proven problem-solver with strong documentation management skills, successfully overseeing multiple projects and improving client satisfaction through effective communication and timely updates. Committed to fostering a productive work environment.

Overview

46

years of professional experience

Work History

Project Coordinator / Office Manager

Modernfold of Reading, Inc

Topton, PA

07.1985 - 01.2026

Coordinated project schedules to ensure timely completion of deliverables.
Assisted in resource allocation and management across multiple projects.
Facilitated communication between project stakeholders to enhance collaboration.
Maintained project documentation for compliance and quality assurance purposes.
Monitored project progress and reported updates to management regularly.
Supported budget tracking efforts to optimize resource utilization across projects.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Created job files for each project and maintained current data in each file.
Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Responded to requests for information on materials to inquiring parties.
Assisted with onboarding newly hired staff members and coached on task prioritization.
Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
Kept corporate and client information confidential, adhering to data safety measures.
Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
Photocopied, distributed and emailed documents to project managers.
Reported regularly to managers on project budget, progress, and technical problems.
Monitored project progress, identified risks and took corrective action as needed.
Maintained open communication by presenting regular updates on project status to customers.
Managed daily office operations to ensure efficiency and productivity.
Coordinated scheduling for meetings, appointments, and staff activities.
Oversaw inventory management and procurement of office supplies.
Implemented filing systems to improve document retrieval processes.
Streamlined communication between departments to enhance collaboration.
Trained new administrative staff on company policies and procedures.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Interceded between employees during arguments and diffused tense situations.

Customer Service Representative

Day-Timer’s

Trexlertown, PA

03.1980 - 04.1985

Provided support in resolving customer inquiries and concerns through multiple communication channels.
Assisted customers with product selection, ensuring satisfaction and efficient service delivery.
Maintained accurate records of customer interactions and transactions using CRM tools.
Collaborated with team members to improve service processes and enhance customer experience.

Skills

Problem-solving

Project coordination

Time management

Detail-oriented

Team coordination

Documentation management

Decision-making

Flexible and adaptable

Attention to detail

Customer service

Workload management

Task delegation

Data collection

Relationship building

Deadline adherence

Research

Subcontractor oversight

Remote team management

Good judgment

Resource mobilization

Quote preparation

Contract oversee

Background checks

End of month reports

Order customer insurances as required by their contract