Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Wyatt

Bentonville,Arkansas

Summary

Professional with proven track record in managing front desk operations and enhancing client experiences. Skilled in administrative tasks, customer service, and communication, ensuring smooth daily functions. Strong focus on team collaboration and adapting to changing needs, reliably supporting colleagues and achieving results. Known for organizational abilities, problem-solving skills, and positive attitude.

Overview

15
15
years of professional experience

Work History

Front Desk Coordinator

Hines Clinic
09.2018 - Current
  • Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
  • Updated client records accurately and efficiently, ensuring data integrity within the system.
  • Facilitated effective communication between clients, guests, and internal staff by serving as a central point of contact.
  • Scheduled appointments in computer system.
  • Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
  • Collaborated with team members to address guest needs and ensure seamless operations.
  • Trained all staff on front desk procedures and policies.
  • Monitored inventory levels of office supplies, placing orders as needed to prevent shortages or delays.
  • Provided administrative support to management staff, contributing to overall office productivity.
  • Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.

Photographer

Brenda Wyatt Photography
01.2010 - Current
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Planned and prepared for on-location and studio shoots.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Photographed high-quality images for various print and digital projects.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • Offered image proofs to help clients choose best photos from shoot.
  • Conducted pre-shoot consultations to discuss clients' needs and preferences for optimal results.
  • Continuously improved technical skills by staying updated on industry trends and new equipment.
  • Served a diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits.
  • Fostered creative environments during shoots, making subjects feel comfortable and natural, which improved photo quality.
  • Developed structured archiving system for photo storage, ensuring easy access and organization of thousands of images.

Office Manager

Pinnacle Car Service
10.2014 - 12.2017
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

Education

Certified Respiratory Care Practitioner - Respiratory Care

Arkansas Tech University
Russellville, AR

Skills

  • Administrative skills
  • Administrative support
  • POS systems
  • End-of-day reporting
  • Problem-solving skills
  • Visitor check-in skills
  • Phone call direction
  • Multi-line phone systems
  • Listening skills
  • Effective planning
  • Guest relations

Timeline

Front Desk Coordinator

Hines Clinic
09.2018 - Current

Office Manager

Pinnacle Car Service
10.2014 - 12.2017

Photographer

Brenda Wyatt Photography
01.2010 - Current

Certified Respiratory Care Practitioner - Respiratory Care

Arkansas Tech University

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Brenda Wyatt