Brenda Zamora
El Cajon,CA
Summary
Dynamic and results-driven professional with extensive experience at Taco Bell, excelling in team leadership and cash handling. Proven track record in enhancing store performance through effective inventory management and fostering a positive work environment, leading to increased employee retention and customer satisfaction. Skilled in POS system operation and committed to safety processes.
Experienced with team supervision, operational efficiency, and staff training to maintain productivity. Track record of implementing effective processes and adapting to changing needs.
Overview
8
8
years of professional experience
Work History
Shift Leader
Taco Bell
07.2024 - 04.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Assistant Store Manager
Taco Bell
02.2020 - 07.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Enhanced store appearance by maintaining cleanliness and implementing and created safe and secure work environments for employees.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
Shift Leader
Taco Bell
02.2017 - 02.2020
- Monitored production line, food safety, speed of services, prep guide, cash control, safe audit.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Fostered positive work environment, leading to higher employee morale and reduced turnover.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
Education
High School Diploma -
Liceo Harvard
Mexicali, Mexico07-1997
Skills
- Positive attitude
- Cash handling
- Team leadership
- Flexible schedule
- Inventory counts
- Daily workflows
- Safety processes and procedures
- Employee scheduling
- Sales reporting
- Customer service
- Employee recognition
- POS system operation
Timeline
Shift Leader
Taco Bell
07.2024 - 04.2025
Assistant Store Manager
Taco Bell
02.2020 - 07.2023
Shift Leader
Taco Bell
02.2017 - 02.2020
High School Diploma -
Liceo Harvard
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