Calixto Agustin
Honolulu,HI
Summary
Highly proactive manager with 30QSR years of experience in team leadership in [Type] industry. Background includes sales, management and customer service in fast-paced settings. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Restaurant General Manager
Taco Aloha Dab Taco Bell
06.2006 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Correctly calculated inventory and ordered appropriate supplies.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
Education
No Degree - Computer Science
Honolulu Pacific University
Honolulu, HISkills
- Disciplinary Action
- Food Safety and Sanitation
- Reading Comprehension
- Customer Loyalty
- Monthly Inventory
- Annual Performance Reviews
- Corrective Actions
- Analyzing Finances
- Waste Reduction
- Ingredient Management
- Kitchen Oversight
- Profit and Loss Control
- Labor and Food Cost Control
- Restaurant Promotion Management
- Service Standards
- Training and Development
- Staff Scheduling
- Inventory Management
- Safe Work Practices
- Compliance Requirements
- Fire Safety Regulations
- Continuous Quality Improvement (CQI)
- Manage Promotions
- Teamwork and Collaboration
- Investigating Complaints
- Proper Food Storage
- Delegating Assignments and Tasks
Timeline
Restaurant General Manager
Taco Aloha Dab Taco Bell
06.2006 - Current
No Degree - Computer Science
Honolulu Pacific University
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