Leina Pietri
Rochester,NY
Summary
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PATIENT CARE TECH
Unity Hospital
04.2025 - 10.2025
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities and fostering trust in a high-stress environment.
- Assisted nursing staff in monitoring vital signs, leading to timely interventions and improved patient recovery rates.
- Documented patient progress meticulously, enabling accurate updates and effective communication within the healthcare team.
- Cultivated strong relationships with patients, enhancing their comfort and trust during treatment in a high-pressure healthcare environment.
- Worked alongside nursing staff to streamline care processes, promoting efficiency and enhancing overall patient experience.
CERTIFIED NURSING ASSISTANT
Monroe Community Hospital
12.2024 - 02.2025
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Provided compassionate care to patients, fostering a supportive environment that improved their emotional and physical wellbeing.
- Monitored patient vitals and documented changes, enabling timely interventions that enhanced patient recovery outcomes.
CERTIFIED NURSING ASSISTANT
St Johns Home
07.2024 - 10.2024
- Provided accurate documentation of patient information and progress, ensuring effective communication between healthcare team members.
- Maintained a clean and organized work area within the facility that adhered to all health and safety regulations set forth by state guidelines.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Supported needs of 10+ residents under long-term care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CERTIFIED NURSING ASSISTANT
St Anns Community
09.2023 - 03.2024
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
HOUSEKEEPER
St Anns Community
02.2023 - 08.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Rotated linens in storerooms and replenished when supplies ran low.
ASSISTANT MANAGER
Dollar general
01.2021 - 12.2022
- Fostered a positive team environment, enhancing employee morale and collaboration among staff.
- Streamlined inventory management processes, reducing stock discrepancies and improving product availability.
- Trained new employees on customer service excellence, fostering meaningful relationships with customers and boosting repeat business.
- Encouraged professional development through mentorship, boosting employee confidence and enhancing overall service quality.
- Coordinated with team members to optimize daily operations, ensuring timely restocking and efficient store management.
SALES ASSOCIATE
Five below
01.2020 - 12.2020
- Provided exceptional customer service, fostering a welcoming environment that enhanced customer retention and overall shopping experience.
- Collaborated with team members to restock shelves and manage inventory effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Handled returns and exchanges with focus on customer satisfaction and policy adherence.
Education
High School Diploma -
Thomas Jefferson High School
Rochester, NY01.2011
Skills
- Reliable team player
- Direct patient care
- Compassionate
- Adaptable
- Quick problem solver
- Cash handling
- Merchandise display
- Shipment receiving
- POS system operation
- Attention to detail
Certification
- CNA - Certified Nursing Assistant
LANGUAGES
Spanish (Proficient).
Timeline
PATIENT CARE TECH
Unity Hospital
04.2025 - 10.2025
CERTIFIED NURSING ASSISTANT
Monroe Community Hospital
12.2024 - 02.2025
CERTIFIED NURSING ASSISTANT
St Johns Home
07.2024 - 10.2024
CERTIFIED NURSING ASSISTANT
St Anns Community
09.2023 - 03.2024
HOUSEKEEPER
St Anns Community
02.2023 - 08.2023
ASSISTANT MANAGER
Dollar general
01.2021 - 12.2022
SALES ASSOCIATE
Five below
01.2020 - 12.2020
High School Diploma -
Thomas Jefferson High School