Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Brenda C. Jones

Las Vegas,Nevada

Summary

Knowledgeable loan processor bringing over 20 years of experience in banking and financial positions. Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with verifying tax, credit, employment, loan, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes. Highly skilled in working well with people of all backgrounds to complete loan packages. Adept at building loyalty and trust between bank and customer to ensure every customer maintains a positive and memorable experience.

Overview

24
24
years of professional experience

Work History

LOSS MITIGATION UNDERWRITING ASSOCIATE II

OTTIMO RESOURCES
Las Vegas, Nevada
10.2022 - 10.2023
  • Maintain and process a pipeline of 100-175 case files for the Texas Homeowners Assistance Relief Fund.
  • Review residential loan application file to verify that application data is complete and audit for misrepresentation.
  • Perform financial analysis of income for the purpose of verifying financials to qualify for federal grants.
  • Resolve discrepancies, ensuring proper address, homeowner information are correct, to meet government/federal guidelines.
  • Submit complete case application files for final approval, ensuring all information is accounted for.

SENIOR PROCESSOR

ASPIRE FINANCIAL DBA TEXASLENDING.COM
Dallas, Texas
02.2020 - 10.2022
  • Maintain and process a pipeline of 75-100 Conventional, FHA, and VA Refinance and Purchase Loans, ensuring all process guidelines are met for timely closings.
  • Review residential loan application file to verify that application data is complete.
  • Perform financial analysis of income for the purpose of verifying financial ability to qualify for a loan.
  • Verify information, including contact with credit bureaus, mortgage companies, and employers, minimizing errors and avoiding incomplete data.
  • Resolve discrepancies in the title and appraisals, ensuring proper address, borrower information, and value are correct, meeting guidelines.
  • Submit complete mortgage loan application files for underwriting approval, ensuring all information is accounted for.

SENIOR PROCESSOR

GUARANTEED RATE
Dallas, Texas
06.2019 - 01.2020
  • Maintain and process a pipeline of 75-100 Conventional, FHA, and VA Refinance and Purchase Loans, ensuring all process guidelines are met for timely closings.
  • Review residential loan application file to verify that application data is complete.
  • Perform financial analysis of income for the purpose of verifying financial ability to qualify for a loan.
  • Verify information, including contact with credit bureaus, mortgage companies, and employers, minimizing errors and avoiding incomplete data.
  • Resolve discrepancies in the title and appraisals, ensuring proper address, borrower information, and value are correct, meeting guidelines.
  • Submit complete mortgage loan application files for underwriting approval, ensuring all information is accounted for.

SENIOR PROCESSOR

GOOD MORTGAGE
Plano, Texas
10.2018 - 06.2019
  • Maintain and process a pipeline of 75-100 Conventional, FHA, and VA Refinance and Purchase Loans, ensuring all process guidelines are met for timely closings.
  • Review residential loan application file to verify that application data is complete.
  • Perform financial analysis of income for the purpose of verifying financial ability to qualify for a loan.
  • Verify information, including contact with credit bureaus, mortgage companies, and employers, minimizing errors and avoiding incomplete data.
  • Resolve discrepancies in the title and appraisals, ensuring proper address, borrower information, and value are correct, meeting guidelines.
  • Submit complete mortgage loan application files for underwriting approval, ensuring all information is accounted for.

SENIOR PROCESSOR

STEARNS LENDING, LLC
Lewisville, Texas
06.2016 - 10.2018
  • Maintain and process a pipeline of 75-100 Conventional, FHA, and VA Refinance and Purchase Loans, ensuring all process guidelines are met for timely closings.
  • Review residential loan application file to verify that application data is complete.
  • Perform financial analysis of income for the purpose of verifying financial ability to qualify for a loan.
  • Verify information, including contact with credit bureaus, mortgage companies, and employers, minimizing errors and avoiding incomplete data.
  • Resolve discrepancies in the title and appraisals, ensuring proper address, borrower information, and value are correct, meeting guidelines.
  • Submit complete mortgage loan application files for underwriting approval, ensuring all information is accounted for.

SENIOR PROCESSOR

WELLS FARGO HOME MORTGAGE
Irving, Texas
03.2003 - 05.2016
  • Maintain and process a pipeline of 100+ Jumbo loans, HARP Loans & 3-Step Loans, ensuring all process guidelines are met for timely closings
  • Review residential loan application file to verify that application data is complete.
  • Perform financial analysis of income for the purpose of verifying financial ability to qualify for a loan.
  • Verify information, including contact with credit bureaus, mortgage companies, and employers, minimizing errors and avoiding incomplete data.
  • Resolve discrepancies in the title and appraisals, ensuring proper address, borrower information, and value are correct, meeting guidelines.
  • Submit complete mortgage loan application files for underwriting approval, ensuring all information is accounted for.

ADMINISTRATIVE ASSISTANT

UNIDEN AMERICA CORP
Fort Worth, Texas
02.2002 - 03.2003
  • Filed and retrieved corporation documents, records, and reports.
  • Greeted visitors at corporate headquarters and directed administrative operations for the reception area.
  • Managed reception, typing, telephone inquiries, filing, mail receipt, and distribution.
  • Created and updated all Excel spreadsheets and safety posters for Security and Facilities manager.
  • Maintained records of company security system.

EXECUTIVE ASSISTANT

ASSISTED LIVING CONCEPTS, INC
Dallas, Texas
03.2000 - 02.2002
  • Successfully coordinated and hosted monthly training classes and regional meetings.
  • Prepared all training materials for training classes.
  • Supported a staff of 25 Chief Executives and over 600 employees by performing mass mailings, preparing reports and correspondence, and carrying out all general administrative functions.
  • Arranged conferences, meetings, conference calls, and all travel and hotel accommodations for all executive staff.
  • Supported human resources operations by creating and managing over 700 personnel files and processed all staff expense reports.

Skills

  • Encompass 360
  • MeridianLink
  • Orijin
  • LendingPad
  • Microsoft Office
  • Outlook
  • Microsoft Teams
  • Power Point
  • Excel Spreadsheet & Management
  • Typing 75 WPM
  • Credit analysis
  • Sales Support
  • Research abilities
  • Excellent Verbal & Written Communication
  • Reliability
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Multitasking
  • Relationship Building
  • Goal Setting

Accomplishments

Recognized for Highest in Quality, Highest in Customer Loyalty, Highest in

Productivity and Most Balanced Employee.

Timeline

LOSS MITIGATION UNDERWRITING ASSOCIATE II

OTTIMO RESOURCES
10.2022 - 10.2023

SENIOR PROCESSOR

ASPIRE FINANCIAL DBA TEXASLENDING.COM
02.2020 - 10.2022

SENIOR PROCESSOR

GUARANTEED RATE
06.2019 - 01.2020

SENIOR PROCESSOR

GOOD MORTGAGE
10.2018 - 06.2019

SENIOR PROCESSOR

STEARNS LENDING, LLC
06.2016 - 10.2018

SENIOR PROCESSOR

WELLS FARGO HOME MORTGAGE
03.2003 - 05.2016

ADMINISTRATIVE ASSISTANT

UNIDEN AMERICA CORP
02.2002 - 03.2003

EXECUTIVE ASSISTANT

ASSISTED LIVING CONCEPTS, INC
03.2000 - 02.2002

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