Brenda Thompson
Columbus,OH
Summary
Production and logistics professional with 10+ years of warehouse, shipping/receiving, and assembly experience. Recently promoted to Line Lead (2024) for strong performance, leadership, and safety compliance. Skilled in supervising crews, training new hires, and improving processes to reduce errors and downtime, while actively pursuing leadership development.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Production Supervisor
KDC One
Groveport, Ohio
09.2025 - Current
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Supervised daily production operations to ensure workflow efficiency.
- Implemented quality control measures to maintain product standards.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Trained new employees on safety protocols and operational procedures.
- Monitored employee performance and provided constructive feedback regularly.
- Managed daily operations within budget constraints while meeting deadlines.
- Managed inventory levels to support production schedules and reduce waste.
- Coordinated with maintenance teams for equipment repairs and upkeep.
- Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
- Led team meetings to address challenges and improve communication.
- Planned and developed new operation processes to innovate and stay competitive.
- Analyzed customer requirements to provide timely and effective solutions.
Line Lead
New Horizon Bakery
Columbus, OH
05.2025 - 07.2026
- Directed a team of 10+ production staff, consistently achieving or exceeding daily output, quality, and safety targets.
- Mentored and trained new hires, streamlining training processes to enhance retention rates.
- Led daily shift meetings, delegated tasks, and resolved workflow challenges to maximize productivity while performing quality inspections for OSHA compliance and maintaining zero-incident safety.
- Received recognition for leadership in driving efficiency gains and fostering a high-performance team culture.
Line Lead
Heidelberg Distributing
Columbus, OH
07.2024 - 05.2025
- Supervise a team of 10+ production workers to meet daily output, quality, and safety goals. Lead performance management.
- Supervise a team of 10+ production workers to meet daily output, quality, and safety goals. Led performance management.
- Trained and mentored new hires, enhancing onboarding process and decreasing training time.
- Conducted shift meetings, assigned work tasks, and resolved workflow issues to maintain operational schedule.
- Perform quality checks and address production concerns, reducing errors by 15%. Recognized for workplace safety.
Cherry Picker Operator
NSG Pilkington
Columbus, OH
10.2023 - 05.2024
- Operated cherry picker and warehouse equipment with precision, while maintaining a 100% safety record.
- Consistently met or exceeded production quotas with zero quality defects.
- Reported job progress to supervisors through reporting systems, aligning workflow effectively.
- Performed daily equipment inspections, enhancing reliability and minimizing potential downtime.
Shipper & Receiving Clerk / Technician
Decision One
Urbancrest, OH
07.2023 - 01.2024
- Processed incoming/outgoing shipments with 98% accuracy by verifying labels and documentation.
- Implemented enhanced inspection and verification procedures, reducing shipping errors.
- Executed precision soldering and inspection on computer boards, ensuring compliance with quality standards.
- Conducted safety training for over 50 staff, maintaining a safe work environment with zero incidents.
Package Delivery Driver
UPS
Columbus, OH
05.2021 - 07.2023
- Delivered 100+ packages daily while maintaining accuracy and meeting strict delivery deadlines.
- Established strong customer relationships by delivering packages professionally and on time, enhancing customer satisfaction.
- Conducted daily vehicle inspections to meet DOT safety standards. Earned positive recognition for reliability and service.
City Carrier
USPS
Columbus, OH
01.2018 - 05.2021
- Delivered mail and packages to businesses and residences with consistent on-time performance.
- Assisted fellow carriers to ensure complete service coverage for the city. Promoted communication to stakeholders.
- Achieved zero accident record in diverse weather and road conditions, earning promotion to leadership role.
Technician
Commercial Pools
Dublin, OH
01.2017 - 01.2018
Overnight Stocker
Meijers
Blacklick, OH
01.2016 - 01.2017
Cashier/Sales Associate
Speedway
Blacklick, OH
01.2016 - 01.2017
Brake Caliber Assembler
Comprehensive Logistics
Austintown, OH
01.2015 - 01.2016
Bundler/Stacker
Hess Print Solutions
Kent, OH
01.2014 - 01.2015
Assembly Line Worker
Little Tikes
Hudson, OH
01.2013 - 01.2014
- Acquired hands-on experience in production, assembly, stocking, and customer service roles, consistently achieving performance, safety, and quality standards. Developed technical skills in equipment operation, troubleshooting, and precision assembly while contributing to fast-paced manufacturing and logistics environments.
- Assembled children's toys using hand tools and machinery.
- Inspected finished products for quality and safety standards.
- Collaborated with team members to streamline assembly processes.
Education
Diploma -
Fitch High School
Youngstown, OHSkills
- Warehouse Management Systems
- Safety & Quality
- OSHA Safety Compliance
- Quality Assurance
- Process Improvement
- Workflow Optimization
- Scheduling
- Shift Management
- Leadership & Supervision
- Training
- Team Coordination
- Conflict Resolution
- Microsoft Word
- Excel
- Excel
Certification
- Forklift Certification
- Pallet Jack Certification
- Line Lead
Additional Professional Experience
- Technician, Commercial Pools, Dublin, OH, 01/17, 12/18
- Overnight Stocker, Meijers, Blacklick, OH, 01/16, 12/17
- Cashier/Sales Associate, Speedway, Blacklick, OH, 01/16, 12/17
- Brake Caliber Assembler, Comprehensive Logistics, Austintown, OH, 01/15, 12/16
- Bundler/Stacker, Hess Print Solutions, Kent, OH, 01/14, 12/15
- Assembly Line Worker, Little Tikes, Hudson, OH, 01/13, 12/14
Timeline
Production Supervisor
KDC One
09.2025 - Current
Line Lead
New Horizon Bakery
05.2025 - 07.2026
Line Lead
Heidelberg Distributing
07.2024 - 05.2025
Cherry Picker Operator
NSG Pilkington
10.2023 - 05.2024
Shipper & Receiving Clerk / Technician
Decision One
07.2023 - 01.2024
Package Delivery Driver
UPS
05.2021 - 07.2023
City Carrier
USPS
01.2018 - 05.2021
Technician
Commercial Pools
01.2017 - 01.2018
Overnight Stocker
Meijers
01.2016 - 01.2017
Cashier/Sales Associate
Speedway
01.2016 - 01.2017
Brake Caliber Assembler
Comprehensive Logistics
01.2015 - 01.2016
Bundler/Stacker
Hess Print Solutions
01.2014 - 01.2015
Assembly Line Worker
Little Tikes
01.2013 - 01.2014
Diploma -
Fitch High School