Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brendalis Martinez

Orlando

Summary

Adaptable digital shopper with experience in leveraging technology to enhance customer online shopping experiences. Strengths include strong knowledge of customer behavior, ability to analyze sales data, and proficiency in utilizing various e-commerce platforms. Proven success in previous role through improved user interface design and product recommendation strategy that led to higher customer satisfaction rates. Innovative Digital Shopper known for high productivity and efficient task completion. Possess deep understanding of online retail platforms, consumer behavior analysis, and digital marketing strategies. Excel in time management, adaptability, and problem-solving skills, ensuring seamless shopping experiences. Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills. Dedicated Personal Shopper well-versed in selecting, packing, and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring many years of retail experience to dynamic new position.

Overview

7
7
years of professional experience

Work History

Digital Shopper

Walmart
Orlando
11.2022 - 04.2025
  • Identified opportunities to enhance the user experience of customers when shopping online.
  • Tracked performance indicators such as revenue growth and customer satisfaction scores over time.
  • Developed and executed digital marketing campaigns to drive online sales.
  • Built and maintained a digital database of shoppers' preferences and buying habits.
  • Assisted in the development of website content, including product descriptions and customer reviews.

Clean Auto

Opmax
Orlando
03.2018 - 10.2021
  • Completed routine maintenance and repair.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

Associate of Applied Science -

Ana G Mendez
Orlando, FL
06-2024

GED -

Ana G Mendez
Ponce, Puerto Rico
01-2014

Skills

  • User experience design
  • Digital marketing
  • Data analysis
  • E-commerce strategy
  • Content development
  • Customer relationship management

Languages

Spanish
Professional
English
Professional

Timeline

Digital Shopper

Walmart
11.2022 - 04.2025

Clean Auto

Opmax
03.2018 - 10.2021

Associate of Applied Science -

Ana G Mendez

GED -

Ana G Mendez