Summary
Overview
Work History
Education
Skills
References:
Timeline
Generic

Brendan Alvarado

Texas City,TX

Summary

Detailed Loss Prevention professional offering proven history developing programs to mitigate corporate theft, loss and waste. Driven and dedicated with 2 years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives.

Overview

5
5
years of professional experience

Work History

Loss Control Inspector

PetroMar International
06.2022 - Current
  • Attendance of loading or discharge operations by fully qualified loss control professionals. Witnessing shore and ship gauging prior to and after operations.Ensuring adherence to ASTM and API standards by the independent inspection company, calculating cargo quantities, compare and analyzing ship/shore cargo transferred quantities.
  • During cargo operations, our office maintains contact with the client via phone, fax, and e-mail. Immediately upon completion of operations, the client will receive by fax or e-mail a complete time log and a cargo summary with cargo reconciliation, and confirmed shore out turn. We document every detail of the operation for your records to ensure that any challenge or claim that arises is easily defended.

Service Advisor

Clear Lake NIssan
07.2021 - 05.2022
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Developed estimates by costing materials, supplies, and labor.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Followed up with customers to offer additional support and check resolution satisfaction.

Service Technician

Clear Lake Nissan
09.2020 - 07.2021
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.

Sales Rep

Gun Vault of Texas
08.2020 - 08.2020
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Shift Leader

Tj Reeds & Flippers
07.2019 - 08.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Education

High School Diploma -

Dickinson High School
Dickinson, TX
05.2019

Skills

  • Hazard Identification
  • Lockout and tagout procedures
  • Personal Protective Equipment
  • Accident investigation
  • Customer Service
  • Computer Skills
  • Multitasking and Organization
  • Vehicle assessment
  • Strong Work Ethic
  • Listening Skills
  • Service Estimates
  • Excellent Communication
  • Attention to Detail
  • Torch cutting
  • Grinding and Finishing
  • Pipe welding
  • Safety Procedures
  • Gas Metal Arc Welding
  • Shielded Metal Arc Welding
  • Aluminum Welding
  • Gas Tungsten Arc Welding
  • MIG welding
  • Installation and Repair
  • Preventive Maintenance
  • Troubleshooting ability
  • Valid Driver's License
  • Work with Minimal Supervision
  • Mechanical abilities
  • Hand tool knowledge
  • Power tool proficiency
  • Repair Techniques
  • Documentation And Reporting
  • Heavy Lifting

References:

Robert "Ziggy" Zegarelli:

Mobile: (713) 299-3973

Email: Rober.Zegarelli@gmail.com

Current Employer: GEO CHEM AMERICAS LLC


Ace Gage:

Mobile: (281) 910-9008

Current Employer: SRS Roofing and Distribution


Dalton Beach:

Mobile: (409) 795-8516

Current Employer: Dickinson Police Department


Erin Zegarelli

Mobile:(512) 212-0774

Current Employer: Manager of Gun Vault of Texas

Timeline

Loss Control Inspector

PetroMar International
06.2022 - Current

Service Advisor

Clear Lake NIssan
07.2021 - 05.2022

Service Technician

Clear Lake Nissan
09.2020 - 07.2021

Sales Rep

Gun Vault of Texas
08.2020 - 08.2020

Shift Leader

Tj Reeds & Flippers
07.2019 - 08.2020

High School Diploma -

Dickinson High School

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Brendan Alvarado