Supported the Protection and Planning team with project organization, and simulation modeling and organization
Modeled electrical equipment in a water filtration plant and ran an Arch Flash study using Etap Oneline modeling software
Developed contingency plans for distribution networks using Cyme software
Shift Leader
Graeter's Ice Cream
Louisville, KY
05.2020 - 04.2022
Counted and documented daily revenue of the store twice a week
Delegated daily tasks to team members to optimize group productivity.
Resolved escalated customer complaints or queries promptly and efficiently.
Team Member
Graeter's Ice Cream
Louisville, KY
05.2018 - 05.2020
Provided satisfactory customer service
Cleaned facility on a daily basis, including floors, restrooms, patio, tools, dishes, the ice cream freezer
Received perfect scores Secret Shopper program - A third party service that objectively surveys the staff's customer service skills.
Education
Bachelor of Science in Electrical Engineering / Minor in Mathematics -
University of Kentucky
Lexington, KY
12-2024
High School Diploma -
Trinity High School
Louisville, KY
05-2020
Extracurricular
University of Kentucky Theta Chi, 10/2020 - 05/2024
DanceBlue Co-Captain - organize team fundraisers, motivate team members to succeed in spirit point competition and personal fundraising, oversee Theta Chi's participation in the Adopt-A-Family Program (08/2023 - 05/2024)
Brotherhood Chair - served on executive board, cooperated with philanthropy chair to fundraise money for USO and other foundations, organized brotherhood bonding events (01/2023 - 12/2023)
Chaplain - organized initiation of new members as well as other ceremonies, opened and closed meetings (01/2021 - 12/2021)
Timeline
Summer Intern
Leidos Power Delivery Solutions
05.2022 - 08.2023
Shift Leader
Graeter's Ice Cream
05.2020 - 04.2022
Team Member
Graeter's Ice Cream
05.2018 - 05.2020
Bachelor of Science in Electrical Engineering / Minor in Mathematics -