Brendan Edwards

Oversaw Front Desk, Food and Beverage, Banquets and Housekeeping departments simultaneously. Collaborated with other department heads to increase customer service, productivity, colleague retainment and overall success of the hotel.

• Improved hotel productivity year over year. Participated in Corporate projects for hotel cleanliness. Spent one month of this time period assisting the Hyatt Regency Bellevue on task force and two months task forcing at Cheyenne Mountain Resort during their respective peak seasons.

• Saw increases year over year in both HPOR Productivity as well as the hotel cleanliness score. Spent a month of this time period task forcing at the Grand Hyatt at SFO airport as interim Executive Housekeeper. Won Leader of the Quarter Award.

• Interim Front Office Manager for one month and then interim F&B MOD for two months.

• Leadership Committee position within the first year. I oversaw Front Office, Housekeeping and Valet. Successfully transition this hotel off of Hyatt's portfolio onto a smaller boutique hospitality company. Won Leader of the Quarter Award.

• Oversaw day to day restaurant operations in the midst of the Covid 19 pandemic and all changes that brought to service.