Brendan Gallagher
Peoria,AZ
Summary
Dynamic professional with extensive experience in management and transportation. Proven track record in enhancing customer satisfaction and team productivity. Skilled in efficient routing and outstanding communication, ensuring passenger safety and timely service delivery. Committed to maintaining high standards and fostering positive relationships in diverse environments.
Overview
28
28
years of professional experience
Work History
Professional Driver
VDY and Uber Black
Phoenix, AZ
09.2022 - 03.2025
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Kept completely clean driving record with no reportable incidents.
- Maintained company’s safety standards through strict compliance with traffic laws.
- Engaged with customers from diverse backgrounds, navigating their unique personalities.
Manager
Rubios Costal Grill
Peoria, AZ
03.2018 - 09.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Handled meal preparation and register operations.
- Advanced to managerial role due to dedication in working overtime and exemplary attendance.
Front Office Manager
Creative Dental Lab
Scottsdale, AZ
09.2015 - 11.2016
- Oversaw lab operations and ensured accurate communication of technical information.
- Acquired various supplies and implants from multiple sources.
- Ensured timely completion of tasks through effective communication with front desk personnel and doctors.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Manager
Lincoln Dental Associates
Scottsdale, AZ
08.1997 - 09.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained strict adherence to deadlines and accuracy in laboratory case management.
- Participated in regular conversations with front office personnel and dental professionals.
- Managed payroll and monthly invoices.
- Managed all aspects of case planning and supply orders.
Education
High School Diploma -
Saguaro High School
Scottsdale, AZSkills
- Punctuality
- Driving and transportation
- Efficient routing
- Flexible schedule
- Loading and unloading
- Time management
- Friendly and outgoing
- Schedule management
- Business management
- Passenger safety
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
- Excellent communication
- Outstanding communication
- Team leadership
Timeline
Professional Driver
VDY and Uber Black
09.2022 - 03.2025
Manager
Rubios Costal Grill
03.2018 - 09.2022
Front Office Manager
Creative Dental Lab
09.2015 - 11.2016
Manager
Lincoln Dental Associates
08.1997 - 09.2014
High School Diploma -
Saguaro High School