Open To Work
Tamara Williams
Professional Driver
Houston,Tx
Summary
Dedicated professional with a clean driving record and a strong commitment to safety. Demonstrated ability to meet tight deadlines while efficiently navigating routes. Expertise in customer service and comprehensive knowledge of bus systems, rules, and regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Professional Driver
AAmbassador Limousine and Transportation
Houston, TX
07.2025 - Current
- Provided exceptional customer service during transportation, ensuring passenger satisfaction and comfort.
- Maintained vehicle cleanliness and safety standards through regular inspections and maintenance checks.
- Navigated efficiently using GPS technology, optimizing routes to minimize travel time and enhance customer experience.
- Developed strategies to improve trip efficiency, resulting in reduced wait times for clients.
- Fostered client relationships by delivering personalized service, leading to repeat business and positive referrals.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
Transit Bus Operator
Metro
St. Louis, Mo
04.2023 - 09.2024
- Excelled in customer service, resolving passenger complaints and issues with tact and diplomacy.
- Informed passengers of any changes in route due to traffic conditions or other factors.
- Accurately collected fares from passengers utilizing cash registers or automated ticket machines.
- Adhered to established schedules, ensuring that trips were completed on time.
- Provided customers with information regarding routes, schedules and stops.
School Bus Driver
Belleville Township HS #201
Belleville, IL
07.2022 - 12.2022
- Successfully completed all required training courses related to school bus operation and safety.
- Conducted pre-trip and post-trip inspections of school bus to verify safety and functionality.
- Provided timely pickup and drop-off of children at designated locations in accordance with established schedules.
- Attended regular in-service meetings to keep current with school requirements and state and federal regulations.
- Developed positive relationships with students by displaying patience, understanding, respect, and compassion towards them during transport.
Professional Driver
Metro Transportation Authority Harris Co.
Houston, Texas
11.2017 - 01.2020
- Performed pre-trip inspections of bus interior and exterior before beginning each shift.
- Used two-way radio to interact and communicate professionally with dispatch office.
- Excelled in customer service, resolving passenger complaints and issues with tact and diplomacy.
- Drove vehicles over specified routes and to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers had smooth and safe ride.
- Ensured the safety of passengers by monitoring behavior on board vehicles.
Transit Bus Operator
Trinity Metro
Fort Worth, Texas
03.2015 - 10.2017
- Adhered to established schedules, ensuring that trips were completed on time.
- Informed passengers of any changes in route due to traffic conditions or other factors.
- Accurately collected fares from passengers utilizing cash registers or automated ticket machines.
- Observed roadways for hazards such as potholes, debris, pedestrians.
- Operated transit buses along assigned routes in a timely manner while adhering to safety protocols.
Education
No Degree - High School Diploma
San Jacinto College
Pasadena, Texas, TXSkills
Safe Driving
Traffic laws compliance
Defensive Driving
Vehicle Inspection
Inclement weather driving
Adaptive Decision Making
Route Planning
Route Navigation
Schedule Adherence
Punctuality
Certification
- CDL Class B (TX)
- Current DOT Medical Card
- P (Passenger), S (School Bus)
Timeline
Professional Driver
AAmbassador Limousine and Transportation
07.2025 - Current
Transit Bus Operator
Metro
04.2023 - 09.2024
School Bus Driver
Belleville Township HS #201
07.2022 - 12.2022
Professional Driver
Metro Transportation Authority Harris Co.
11.2017 - 01.2020
Transit Bus Operator
Trinity Metro
03.2015 - 10.2017
No Degree - High School Diploma
San Jacinto College
Accomplishments
- Excellence in Customer Service Award 2019 Metro Houston, Tx
- Perfect Attendance Award 2022 Metro St Louis, Mo