Summary
Overview
Work History
Education
Skills
References
Work Preference
Timeline
OperationsManager
Brendan Kinne
Open To Work

Brendan Kinne

Conroe

Summary

Strategic senior executive with over 21 years of experience guiding global relocation programs for Fortune 500 companies. Expertise in scaling operations, managing international teams, and optimizing vendor partnerships across three continents. Known for transforming service delivery through performance-driven systems, and a relentless focus on client success.

Overview

22
22
years of professional experience

Work History

Senior Director, Global Programs

Berry Appleman & Leiden LLP
Houston
02.2022 - 08.2025
  • Spearheaded global program strategy and operations, fostering international growth and ensuring alignment of immigration services with client needs and firm objectives; facilitated double-digit revenue growth in international business.
  • Developed and maintained executive-level client relationships, positioning BAL as a reliable partner to multinational corporations, reinforcing long-term client loyalty.
  • Managed and developed a global team of 40+ professionals, optimizing programs and processes to deliver consistent compliance, operational efficiency, and superior client outcomes.
  • Guided strategic, cross-functional teams (legal, business development, client management, IT) to deliver seamless, integrated solutions for Fortune 500 clients, resulting in the expansion of services to new and existing clients.
  • Enhanced operational excellence by introducing performance standards and system upgrades that cut administrative costs by 20%, while improving reporting accuracy, and fostering a culture of continuous improvement.

Director, Global Programs

Berry Appleman & Leiden LLP
Houston
06.2016 - 02.2022
  • Guided Partners and Managing Directors in global program initiatives and client strategies, facilitating process improvements that shortened turnaround times and elevated client satisfaction scores.
  • Increased revenue from existing clients year-over-year through strategic consultation, the creation of new service offerings, and targeted program analysis.
  • Partnered in global business development efforts, resulting in major RFP wins valued at over $25 million, and delivering high-impact client presentations that secured lasting partnerships.

Senior Immigration Manager

Berry Appleman & Leiden LLP
Houston
09.2014 - 06.2016
  • Directed global transition, implementation, and onboarding of key new clients, ensuring seamless integration of services across multiple regions.
  • Built and maintained strategic client relationships for global immigration services, with primary responsibility for a major multinational Oil & Gas client, representing over $4M in annual immigration expenditures (2015).
  • Managed global account initiatives for Houston-based clients, steering a team of 2 account managers and 4 client account advisors to ensure delivery of consistent, high-quality service.

Director, Americas Operations

Emigra USA LLC
Houston
02.2013 - 09.2014
  • Managed operations throughout Americas region, supervising offices in Argentina, Canada, and U.S.
  • Led U.S.-based client relationship teams, driving retention, business development, and seamless implementation of Fortune 500 client accounts.
  • Oversaw regional profitability, reviewing budgets, expenses, and funding requests to ensure financial sustainability and growth.
  • Supervised administration of the company's proprietary database system, including pricing logic for all countries and accounts, management reporting, vendor data, staff profiles, and daily system upgrades/troubleshooting.
  • Served as the executive operations manager for the internal IT department, guiding the development of case management features, CRM tools, accounting protocols, and immigration knowledge libraries.

Country Manager

Emigra Asia Limited
Hong Kong
10.2010 - 02.2013
  • Directed daily operations of the Hong Kong office and oversaw immigration services across APAC countries, including the design and launch of a new operation in China.
  • Supervised internal IT operations, facilitating decision for US-based team transition; achieved substantial enhancements in proprietary database, optimizing pricing structures and service delivery elements.
  • Led and developed 38 staff members—30 in Hong Kong and 8 remote professionals in the Philippines and China—ensuring consistent, high-quality service delivery across the region.

Practice Manager

Emigra España, S.A.
Madrid
02.2010 - 10.2010
  • Directed daily operations of the Madrid office and oversaw immigration services across EMEA countries, ensuring seamless regional delivery.
  • Expanded service delivery platform throughout EMEA by sourcing, managing, and reviewing third-party providers, and establishing standardized processes that ensured consistent, high-quality results.
  • Supervised 12 immigration professionals—10 in Madrid and 2 in the reestablished London office, fostering collaboration and operational excellence across multiple locations.

Global Account Manager

Emigra USA LLC
Houston
10.2006 - 02.2010
  • Built and maintained strategic client relationships for global immigration services, reporting directly to the President of Emigra Group on all aspects of client accounts.
  • Managed Fortune 500 client portfolios both directly and through partnerships with major relocation management companies.
  • Delivered presentations, training programs, and industry seminars to assess future opportunities and implement process improvements that enhanced risk mitigation, cost efficiency, program management, and relocation planning.
  • Directed service delivery programs for consultants across 20 global offices in 13 countries, ensuring consistent, high-quality client service worldwide.

Senior/Lead Immigration Consultant - Team Manager

Emigra USA LLC
Houston
05.2005 - 10.2006
  • Led a team of 6-8 immigration consultants, overseeing performance and directly managing complex casework for senior-level executive relocations.
  • Redesigned case management structure to improve efficiency and service delivery, reporting directly to the VP of the Latin America Region.

Immigration Consultant (Assistant, Level I & Level II)

Emigra USA LLC
Houston
01.2004 - 05.2005
  • Delivered end-to-end global immigration case management for Fortune 500 executives, ensuring seamless relocation experiences.
  • Partnered with senior leadership on strategic projects, including rewriting internal policies and procedures to improve efficiency and consistency.
  • Recognized with the company-wide 'Excellence Award' for superior performance and promoted three times in rapid succession for outstanding contributions.

Education

Bachelor of Arts - International Studies, Business Administration

Texas A&M University
College Station, Texas
12.2003

Skills

  • Global program strategy
  • Client relationship management
  • Data analytics
  • Team leadership
  • Operational efficiency
  • Business development
  • Budget management
  • Strategic problem solving

References

References available upon request.

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

Hybrid

Salary Range

$199000/yr - $200000/yr

Timeline

Senior Director, Global Programs

Berry Appleman & Leiden LLP
02.2022 - 08.2025

Director, Global Programs

Berry Appleman & Leiden LLP
06.2016 - 02.2022

Senior Immigration Manager

Berry Appleman & Leiden LLP
09.2014 - 06.2016

Director, Americas Operations

Emigra USA LLC
02.2013 - 09.2014

Country Manager

Emigra Asia Limited
10.2010 - 02.2013

Practice Manager

Emigra España, S.A.
02.2010 - 10.2010

Global Account Manager

Emigra USA LLC
10.2006 - 02.2010

Senior/Lead Immigration Consultant - Team Manager

Emigra USA LLC
05.2005 - 10.2006

Immigration Consultant (Assistant, Level I & Level II)

Emigra USA LLC
01.2004 - 05.2005

Bachelor of Arts - International Studies, Business Administration

Texas A&M University

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