Brendan Knight
Chesterfield,MI
Summary
Proven team player with a track record of enhancing customer loyalty through exceptional service and problem-solving skills. Demonstrates a positive attitude and adaptability, excelling in customer service and cash handling. Achieved high accuracy levels in transactions, contributing significantly to operational efficiency.
Overview
5
5
years of professional experience
Work History
Team Member
Great Time Party Rental
07.2023 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Assisted customers with product inquiries, ensuring satisfaction with prompt service.
- Enhanced customer loyalty by building rapport and providing personalized assistance.
- Communicated effectively with team leaders to address operational challenges and implement solutions.
Cashier
BJ's Wholesale
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Team Member
Dave's Pizza Buffet
10.2019 - 05.2022
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Learned all required tasks quickly to maximize performance.
Education
BBA - Finance
University of Michigan, Dearborn
Dearborn, MI12-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Clear communication
Timeline
Team Member
Great Time Party Rental
07.2023 - Current
Cashier
BJ's Wholesale
06.2023 - Current
Team Member
Dave's Pizza Buffet
10.2019 - 05.2022
BBA - Finance
University of Michigan, Dearborn
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