Brendan Lamerson
Gaylord,MI
Summary
Dynamic professional with a proactive attitude and strong organizational skills, experienced as a House Attendant at Hotel Walloon. Recognized for enhancing guest satisfaction through exceptional customer service and promoting environmental conservation. Proven ability to collaborate effectively and maintain health and safety compliance while managing multiple tasks efficiently.
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
2
2
years of professional experience
Work History
House Attendant
Hotel Walloon
03.2023 - Current
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Promoted environmental conservation efforts within the hotel by following recycling guidelines and reducing waste where possible.
- Ensured guest privacy through strict adherence to hotel policies and procedures regarding room entry and personal belongings handling.
- Participated in regular staff meetings to stay informed about policy changes or updates pertinent to the role of House Attendant duties.
- Acted as a liaison between housekeeping and maintenance departments, facilitating communication for timely issue resolution.
- Upheld high standards of cleanliness throughout public areas, contributing to a welcoming atmosphere for visitors.
- Assisted in training new hires on housekeeping best practices, reinforcing company standards for quality assurance purposes.
Tree Arborist
Davey Tree
09.2023 - 05.2024
- Collaborated with team members on complex tree projects, ensuring efficient completion of tasks.
- Built strong customer relationships by promptly responding to inquiries or concerns about their landscape.
- Reduced property damage risks through strategic tree removals and preventative maintenance.
- Conducted regular inspections of trees for signs of disease or pests, taking proactive measures as needed to protect the environment from further damage.
- Performed risk assessments for client properties, addressing potential hazards before they became issues.
- Improved tree health by performing proper pruning and trimming techniques.
- Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
- Maintained and operated wood chipper safely to minimize accidents and keep equipment properly functioning.
- Maintained work vehicles and equipment.
Tree Arborist
Stuckman Tree Service
06.2023 - 08.2023
Education
Gaylord High School
Gaylord, MI05.2018
Skills
- Elderly care
- Proactive attitude
- Strong organization
- Flexible schedule
- Customer service
- Health and safety compliance
- Teamwork and collaboration
- Multitasking and prioritizing
- Time management
Timeline
Tree Arborist
Davey Tree
09.2023 - 05.2024
Tree Arborist
Stuckman Tree Service
06.2023 - 08.2023
House Attendant
Hotel Walloon
03.2023 - Current
Gaylord High School
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