Brendan McCrea

• Completed on-time deliveries by choosing best and most efficient routes.
• Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Verified daily deliveries against shipping instructions before delivering to customers.
• Kept and studied detailed mileage and fuel reports to track overall fuel costs.
• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
• Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
• Built and maintained professional relationships with customers, which boosted business by [Number]%.
• Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
• Handled receipt, storage, identification and delivery of [Type] products for [Number] clients.
• Maintained consistent and on-time delivery record with [Number]% of all orders arriving on time or ahead of schedule.
• Delivered shipments to customers throughout [Area name] region averaging over [Number] miles daily.

• Received training in basic Incident Command Structure implementation
• Assisted in completing documentation for state and federal agencies
• Communicated with various local, state, and federal agencies

• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Completed and submitted logs and paperwork every day to maintain records.
• Contacted customers prior to delivery to confirm and coordinate delivery times.
• Reported suspected mechanical issues quickly to supervisor for remediation.
• Verified load against delivery ticket before beginning every shift.
• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
• Completed on-time deliveries by choosing best and most efficient routes.
• Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Informed customers of discounts, special offers and programs to enhance customer experience.
• Clean and maintain bounce houses and rental supplies
• Assist in the delivery/pick-up of bounce houses and rental supplies

• Parked and retrieved cars carefully to prevent damage and avoid delays.
• Delivered guest vehicles smoothly and met diverse needs of valet customers.
• Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
• Recorded make, model and exact location of each parked vehicle for easy retrieval.
• Welcomed arriving guests and explained car retrieval procedures.
• Primary work location is the Doctor Phillips Center for the Performing Arts in Orlando
• Greet guests and provide the best customer service possible

• Learned about the field of prosthetics and orthotics, and how to communicate with disabled patients
• Was able to observe the creation of artificial limbs

• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
• Maintained records of material flow, compiling and organizing related data.
• Managed Access databases converting complex data into easy-to-interpret data.
• Aided clerical staff in communications with clients
• Managed digital filing systems